Reservations / Customer Service / Web Help
Phone:     (800) 866-8394  / (907) 266-8394
Fax:         (907) 266-8483

Email Reservations

Email Customer Service

Book online at www.FlyEra.com

Accounting Office
Phone:     (800) 478-1947 ext. 477  /  (907) 248-8477
Fax:         (907) 266-8378

Email Refunds Dept.

Email Receipt Request

Sales and Marketing Department

Phone:     (800) 478-1947 ext. 385  /  (907) 248-8385

Fax:         (907) 266-8391

Email Sales and Marketing

Baggage Service

Phone:     (800) 478-1947 ext. 485  /  (907) 248-8485

Fax:         (907) 266-8308

Email Baggage Service

Note: Within the first 5 days of making your claim, please contact the airport where you placed your baggage claim, after 5 days please contact the Baggage Service office listed above.

Cargo Service

Phone:     (800) 225-2752  /  (907) 243-3322

Note: Cargo office in Anchorage is located in the Alaska Airlines Cargo Office, elsewhere please go to the airport cargo office.

Alaska Airlines Cargo Information

Charter Service

Phone:     (800) 478-1947 ext. 393   /  (907) 248-8393

Fax:         (907) 266-8383

Email Charter Service

Era Aviation Headquarters
Era Aviation, Inc.
6160 Carl Brady Drive
Anchorage, AK 99502
Phone:     (800) 478-1947  /  (907) 248-4422
Fax:         (907) 266-8384