We are here to serve you in any way we can. Do you have questions about anything relating to knives, kitchen cutlery or multitools, or questions about your order? Contact us at one of the addresses below, we'll be glad to answer your questions.   Our Contact Info: Click one of the email addresses below to send us a message:   Knife Questions Answers@UsefulKnives.com Customer Service and Shipping CustomerService@UsefulKnives.com Billing Billing@UsefulKnives.com Returns Returns@UsefulKnives.com Telephone   Faxsimile Call us at (805) 680-1674 Monday through Friday 9am to 5pm PST Send us a fax at (801) 439-7600 U.S. Mail Useful Knives 315 E. Sola Street, Suite 6 Santa Barbara, CA 93101 Please do not return items to the above address before reading our Policies page.