If your Web site is hosted by an Internet Service
Provider or Web host, please contact your provider to manage the renewal
of your SSL Certificate
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Our online support for SSL includes instructions for generating a CSR, installation, and a comprehensive knowledge base. You can contact customer service by phone or email, Monday-Friday, 5 a.m. to 6 p.m. (PT). |  |
You either need your challenge phrase or a new Certificate Signing Request (CSR). VeriSign recommends renewing at least 30 days prior to expiration to prevent a lapse in service. You can start the renewal process up to 90 days prior to expiration, and it will be renewed for a 1-, 2- or 3-year period from the previous expiration date. Consider a 2- or 3- year validity period to cut management time and total cost of ownership.
Has the information on your certificate changed? You can update corporate and technical contacts during the renewal process. If the Distinguished Name has changed, you will need to use the Buy option below. Not sure? Learn how to Change Distinguished Name information.
Securing more than 5 servers? You need Managed PKI for SSL for single-point control and instant issuance at volume pricing. |  |
Renew Managed PKI
Managed PKI for SSL customers should contact VeriSign to renew. Please call 650-426-5115, option 2 or submit an inquiry. | |
If you've already purchased an SSL Certificate from VeriSign, you can buy an additional certificate without restarting the enrollment process. After clicking Buy, search for your common name, order number, or serial number.
Has your company name or location changed? If the Distinguished Name for an existing certificate has changed, you will need to buy additional rather than renew to update the information. Not sure? Learn how to Change Distinguished Name.
Do you need to buy more than one certificate? You may need Managed PKI for SSL for single-point control and instant issuance at volume pricing. |  |
You should revoke your SSL Certificate if you suspect any of these conditions:
- Loss of your private key
- Compromise of your private key
- Incorrect information in the certificate
- Your certificate does not work properly
You will need your challenge phrase to revoke a certificate. Use the information below to replace a revoked certificate.
Why is private key confidentiality important? The private key is used to decipher messages encrypted by your public key. If your private key is compromised, your SSL sessions are not secure. |  |
To replace a certificate, you will need your challenge phrase and a new Certificate Signing Request (CSR) for the enrollment process.
If you request a replacement SSL Certificate within 30 days of issuance, it will be replaced at no cost. A $100 replacement fee applies after 30 days. A replacement SSL Certificate must have the exact same Distinguished Name. Not sure? Learn about the Distinguished Name. |  |
Use the order number provided in your confirmation email to check your order status. |  |
Use your certificate common name, order number, or serial number to search for and manage an SSL or code signing certificate. |  |
After you secure your Web site with SSL Certificates, ensure optimal Web site performance with an SSL acceleration device from one of VeriSign's supported vendors. Learn More. | |
| In order to further promote the premiere SSL services you use on your site, VeriSign in arranging with leading Web sites, software applications, and other devices to display the VeriSign Secured Seal accompanying your site or your site's information as you use these Internet resources. That will lead to increased confidence and can be expected to enhance your site's appeal to its visitors. Any VeriSign SSL customer can elect not to participate in this program or to change status from non-participation to participation. |  |
