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Harrah's New Orleans, Grand Casino Biloxi and Grand Casino Gulfport are closed indefinitely.
At Harrahs Entertainment, our first priority is the safety and well-being of our employees and their families. We ask every dislocated employee to call our toll free Harrahs Entertainment Employee Emergency Relief Hotline at 1-877-422-7466 to access relief and recovery services.
For more information, click here.
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All events scheduled at the Grand Gulfport and Biloxi casino have been cancelled. Tickets purchased through TicketMaster.com and TicketMaster charge-by-phone will be automatically refunded. Tickets purchased at TicketMaster ticket center may be refunded at any local TicketMaster ticket center.
All tickets purchased through the Grand Casino box office can be refunded by mailing a copy or original tickets to:
Horseshoe Casino & Hotel Box Office-Gulf Coast refunds
1021 casino center drive
Tunica Resorts, MS 38664
Box office tickets may also be faxed to 662-357-5584.
If you have any questions you can email: grandrefunds@harrahs.com
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