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Lipe's code of marketing ethics

There are too many ethical lapses in marketing today. In my humble opinion, marketers should be made to accept a code of ethics. Here's my take on what that Code should look like:
               
                     Lipe's Code of Marketing Ethics

  • We will always be clear, straightforward and truthful in our marketing communications.
  • We will never intentionally deceive or mislead our customers. If we do we’ll apologize, immediately.
  • We will fully disclose, in the large print, all pricing information.
  • We will always respect the privacy of our customers.
  • We will always give buyers the ability to opt-out, quickly honoring their desire to do so.
  • We will stand behind our products if they fail to deliver on their promises.
  • We will listen to our customers’ needs and concerns, and make every effort to incorporate their input.
  • We will not use strong-arm tactics to get people to buy.
  • We will always document claims, testimonials and comparative statements.
  • We will always accept responsibility for the consequences of our actions.

What have I missed?

August 22, 2005 | Permalink

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