21 captures

08 Aug 2003 - 19 Oct 2007

Nov	DEC	Jan
	31
2004	2005	2006

success

fail

About this capture

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Organization: Alexa Crawls

Starting in 1996, Alexa Internet has been donating their crawl data to the Internet Archive. Flowing in every day, these data are added to the Wayback Machine after an embargo period.

Collection: Alexa Crawl EG

Crawl EG from Alexa Internet. This data is currently not publicly accessible.

TIMESTAMPS

** Talk America cannot install new local phone service. Talk America can only switch your existing phone service. **

Frequently asked questions -Answers

How do I add or remove a feature? To add or cancel a feature, simply contact customer service. How long does it take to remove the feature? Typically, most changes can be completed within 3-5 business days - but sometimes can take longer to complete. Is there an additional charge for voicemail? Voicemail will be an additional $5.95 per month. What features are included with the service? The United Regional Plus Plan may include your selection of 900 Call Blocking, Customized Call Restriction, Anonymous Call Reject, Auto Redial, Automatic Callback, Call Forwarding, Call Block, Call Block Denial, Call Hold, Call Return, Call Trace, Call Trace Denial, Call Waiting, Caller ID, Calling Name Display, Custom Toll Restriction, Distinctive Ring, Priority Call, Priority Ringing, Privacy Manager, Remote Call Forwarding, Repeat Dialing, Return Call Block, RingMaster, Speed Calling / Speed Dialing, and Three Way Calling. Is the Members' Area secure? Yes, the Talk America Members' Area is secured using SSL technology. You will not see the little lock on the bottom of the browser because the Talk America website is run inside of frames. To validate that your connection is secure inside of frames, simply right click with your mouse inside of the frame and select 'Properties'. How do I obtain my account number? You will automatically obtain your account number after you have successfully provisioned with Talk America. Your account number will be E-Mailed to the address you specified at enrollment. How do I pay my bill online? To pay your bill online, simply login to the Talk America Members' Area and select the option to add your credit card for payment. Is toll free service available? Yes. After your account has been activated, you can obtain the toll free number by contacting customer service. Is the bundle service available for businesses? Yes, the TalkAmerica services are available for businesses, however, the order must be placed via the call center and not online. Different information is required for business accounts. Can customers who have Digital Subscriber Lines (DSL) apply for service? No. Talk America does not support DSL lines. If I use long distance only, am I eligible for free member-to-member long distance? No, Talk America's free member-to-member calling is only available between customers who are active on the following local and long distance bundled United Plan. Why am I being billed by more than one carrier? While it is possible to receive more than one invoice for long distance calls, you should never be billed for the same calls twice. You may, however, receive more than one bill for the following reasons: a. You may not have switched all of your telephone numbers to Talk America. Add your additional lines now by simply contacting the customer service. b. The calls may have been made prior to your local telephone company changing your service to Talk America. c. Another carrier may have switched your long distance carrier selection without your authorization. d. Collect or third party calls will be billed from the carrier the caller used to reach you. e. Dialing another carrier's access code prior to the number you are dialing would generate a bill for calls by that carrier. You may want to contact your local telephone company and request a restriction on your telephone lines to The Phone Company, the name Talk America does business as in many jurisdictions. This will ensure your telephone lines remain on Talk America Long Distance. Your local telephone company may request our carrier identification code (CIC), which is 101- 6746 or our Access Carrier Name Abbreviation (ACNA) code, which is TVN, to make this change. What are the billing increments for long distance service, and is there a minimum usage required? The billing is full minute increments. If you use long distance only, a $4.95 monthly fee will apply. What are the PICC and USF fees? There is no PICC fee and a 9.04% USF will apply. Can I receive the invoice by mail? Yes, with the additional $1.95 fee for the paper invoice.

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As a result of a recent order by the Federal Communications Commission, effective July 1, 2003, the Federal USF fee applied to all telecommunications carriers has increased to 9.5%. Talk America also charges standard surcharges, such as the TSR Administrative Fee, which vary by plan. You must be a current customer of a Bell Operating company (or a certified reseller of the Bell Operating Company) to enroll with Talk America. If your local provider owns their own facilities and is not a reseller for the Bell Operating company's service, Talk America will not be able to provide you with local service. Privacy Policy.