WWTE / 1st Boston Hotels's Privacy
Pledge
We understand that making purchases online involves a great
deal of trust on your part; we take this trust very seriously,
and make it our highest priority to ensure the security and
confidentiality of the personally identifiable information
("PII") you provide us. (PII includes information that
can be linked to a specific individual, such as name, address,
phone number, or e-mail address.)
Therefore, as a visitor to WWTE / 1st Boston Hotelss
U.S. Web sites ("WWTE / 1st Boston Hotels"), you have
the right to understand our information privacy practices prior
to providing WWTE / 1st Boston Hotels with any of your PII.
What information we collect
WWTE / 1st Boston Hotels only collects PII that you voluntarily
provide to us.
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How we use your information
WWTE / 1st Boston Hotels uses your PII only for the purpose of
responding to and fulfilling your requests for WWTE / 1st Boston
Hotels travel products and services.
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Who we share your information with
WWTE / 1st Boston Hotels will only share your PII with our
authorized travel service providers, and only as necessary in
order to complete a transaction that you specifically request.
WWTE / 1st Boston Hotels does not sell or rent your PII to
anyone.
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How you can control the use of your information
WWTE / 1st Boston Hotels provides you with choice and control
over the collection and use of your PII, as well as a means of
updating, correcting, or removing any PII stored in your customer
profile.
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How you can decide what marketing communications you'll
receive
WWTE / 1st Boston Hotels provides you with the opportunity to
specifically choose the promotional marketing communications you
wish to receive from WWTE / 1st Boston Hotels. If you choose not
to sign up for any of the promotional e-mail services that WWTE /
1st Boston Hotels provides, then WWTE / 1st Boston Hotels will
only send you e-mail that relates to a specific travel purchase
you have made on WWTE / 1st Boston Hotels.
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How we protect your information
To ensure the confidentiality of your PII, WWTE / 1st Boston
Hotels uses leading security technology and procedures which are
reviewed regularly by the independent accounting firm Deloitte
& Touche.
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By providing you with this Privacy Statement, WWTE / 1st
Boston Hotels is pledging our continued commitment to protecting
the information you provide us. WWTE / 1st Boston Hotels has
engaged PricewaterhouseCoopers LLP to regularly examine our
information privacy practices to determine whether we are
adhering to the disclosures about the collection, use, sharing,
and protection of your PII made in this privacy statement.
Questions regarding this statement should be e-mailed to WWTE
/ 1st Boston Hotels or sent via postal mail to
WWTE / 1st Boston Hotels, attn: Privacy Officer,
10190 Covington Cross
Las Vegas, NV 89144
WWTE / 1st Boston Hotels's Privacy
Statement
This WWTE / 1st Boston Hotels Privacy Statement discloses the
information privacy practices for WWTE / 1st Boston Hotelss
United States Web sites ("WWTE / 1st Boston Hotels").
The WWTE / 1st Boston Hotels Web site is intended for use by
residents of the U.S. that are over 18 years of age.
Information collected about you
WWTE / 1st Boston Hotels collects Personally Identifiable
Information ("PII") about you that you specifically and
voluntarily provide. PII includes information that can identify
you as a specific individual, such as your name, phone number, or
e-mail address. Although you are required to register as a member
of WWTE / 1st Boston Hotels in order to use selected travel
planning tools, and some PII is needed in order to process and
fulfill travel requests, many areas of WWTE / 1st Boston Hotels
can be accessed without providing any PII.
On all WWTE / 1st Boston Hotels pages that collect PII, we
specifically describe what information is required in order to
provide you with the product or service you have requested.
WWTE / 1st Boston Hotels collects PII when you:
Become a WWTE / 1st Boston Hotels member
Complete a traveler profile
Purchase travel
Participate in a survey, contest, or sweepstakes
Contact WWTE / 1st Boston Hotels
Member information
WWTE / 1st Boston Hotels collects your Member ID, password, and
e-mail address when you register to become a member of our Web
site.
Traveler profile information
WWTE / 1st Boston Hotels collects the full name and contact
number for a traveler when a travel reservation is made. We may
also collect information about each traveler's preferences,
including meal requests, seat selection, frequent flyer/hotel/car
rental programs and membership numbers, and ticketing options.
This information is stored in the My Profile area of a member's
WWTE / 1st Boston Hotels account.
When someone other than yourself is accompanying you on travel
purchased through WWTE / 1st Boston Hotels, we may collect PII
and travel preferences about that individual. You should obtain
the consent of other individuals prior to providing WWTE / 1st
Boston Hotels with their full names, contact numbers, and travel
preferences, as they will be unable to directly access our
systems to view or change any information you provide on their
behalf.
Purchase information
WWTE / 1st Boston Hotels collects the billing address of the
credit card that is used to purchase travel. We will also collect
credit card information, including card number, card type,
cardholder name, and expiration date, in order to bill you for
travel purchased through WWTE / 1st Boston Hotels. Please view
our Credit Card Guarantee for additional information on WWTE /
1st Boston Hotelss commitment to protecting your credit
card security.
Surveys, contests, and sweepstakes
Occasionally, WWTE / 1st Boston Hotels may offer our members and
site visitors an opportunity to participate in a survey, contest,
or sweepstakes. Information collected by WWTE / 1st Boston Hotels
when you participate in a survey, contest, or sweepstakes may
include your full name, e-mail address, and street address.
Contacting WWTE / 1st Boston Hotels
WWTE / 1st Boston Hotels collects PII such as your full name,
Member ID, e-mail address, and/or contact number whenever you
submit a question or suggestion, or request assistance with
viewing your itinerary, logging on to WWTE / 1st Boston Hotels,
or accessing your account.
Other information we collect
Some information is collected automatically every time you visit
WWTE / 1st Boston Hotels. WWTE / 1st Boston Hotels collects
information about your computer and assigns you a
"cookie" (a small, unique identifier text file) when
you visit WWTE / 1st Boston Hotels. You do not provide this
informationit is collected automatically as a means of
supporting your visit to our site. This cookie does not contain
any PII.
Cookies
As a member or visitor to WWTE / 1st Boston Hotels you will be
assigned a permanent cookie file on your computer's hard drive.
You can always choose to not receive a cookie file by enabling
your Web browser to refuse cookies or prompt you before accepting
a cookie. Be advised that, by refusing to accept a cookie, you
will not be able to access many travel services and planning
tools offered by WWTE / 1st Boston Hotels.
When you access the My Trips or My Profile areas of the WWTE /
1st Boston Hotels Web site, reserve or purchase travel, or use
selected travel planning tools, WWTE / 1st Boston Hotels requires
you to sign in as a member, using your Member ID and password.
Once you sign in as an WWTE / 1st Boston Hotels member, we record
the Member ID and the name on the member account in the cookie
file on your computer. We may also record your password in this
cookie file if you checked the box entitled "Save this
password for automatic sign-in." Your Member ID, password,
and the name on your member account is stored in the cookie file
as encrypted data, so no one can view the information it contains
by obtaining unauthorized access to your computer. Permanent
cookie files remain on your computer's hard drive for five years
from December 31 of the year the file was first placed on your
computer, or until you manually delete it.
A cookie file may also be placed on your hard drive by WWTE /
1st Boston Hotels's third-party advertising companies or by WWTE
/ 1st Boston Hotels affiliates. We use third-party advertising
companies to place ads when you visit our Web site. These
companies may use aggregated statistics about your visits to this
and other Web sites in order to provide advertisements about
travel-related goods and services that you may be interested in.
The information they collect does not include your PII.
Computer information
WWTE / 1st Boston Hotels collects certain technical information
from your computer each time you request a page during a visit to
WWTE / 1st Boston Hotels. This information is collected from your
computer's Web browser and may include your IP address, operating
system, Web browser software (i.e. Netscape Navigator or Internet
Explorer), and referrer Web site. Wireless users: Please check
with your wireless company if you are using your cellular phone
to access the Internet to understand whether PII may be used to
identify you.
Use of your information
Information collected on WWTE / 1st Boston Hotels may be used to:
Register you as an WWTE / 1st Boston Hotels member
Plan and purchase travel
Send e-mail notifications
Respond to your questions or suggestions
Improve the quality of your visit to our site
Travel planning and purchase
Information collected when you complete your traveler profile is
used to confirm and process your travel reservation. In addition,
information collected from you when you purchase travel is used
to bill your credit card and deliver your travel itinerary,
either electronically or through the mail.
E-mail notifications
If you chose to receive communications from WWTE / 1st Boston
Hotels about special promotions when registering as an WWTE / 1st
Boston Hotels member, we may use your e-mail address to send you
communications about surveys, contests, sweepstakes, promotions,
flight specials, or other travel opportunities on WWTE / 1st
Boston Hotels and its marketing partners. We may use your e-mail
address or telephone number to contact you about changes to your
purchased travel itinerary.
Responses to your questions or suggestions
We will use your e-mail address or telephone number to respond
when you submit a question or suggestion, or request assistance
with viewing your itinerary, logging on to WWTE / 1st Boston
Hotels, or accessing your account.
Improving the quality of your visit to our site
We collect information about your computer (not your name,
address, e-mail address, or telephone number) through your
permanent cookie file for the purpose of assessing the
effectiveness of site content and traffic. This data allows us to
improve the quality of your visit by streamlining your ability to
navigate the site and develop featured programs and content that
will be of interest to our members and site visitors.
Sharing your information
WWTE / 1st Boston Hotels does not sell or rent your PII to
anyone.
Service providers
We only provide information about travel either reserved or
purchased on WWTE / 1st Boston Hotels to third parties that
provide services or functions on behalf of WWTE / 1st Boston
Hotels. Our service providers need information about your
traveler profile, as well as your credit card information, to
process and confirm your travel reservation. These service
providers will disclose information about your traveler profile
to hotel, airline, and/or car rental suppliers whose products you
have purchased. Like any other travel agent, this information
must be shared with our travel suppliers to confirm your
reservation and travel preferences. Although WWTE / 1st Boston
Hotels offers travel products from hotel, airline, and car rental
suppliers that are reputable companies, we have not placed
limitations on these suppliers from using or disclosing your
information without your permission. Therefore, we encourage you
to review the information privacy practices of any travel
suppliers whose products you purchase on WWTE / 1st Boston
Hotels. In addition, these travel suppliers may also contact you
as necessary to obtain additional information about your
confirmed reservation.
WWTE / 1st Boston Hotels will occasionally share aggregated
information with our service providers. This information does not
contain any PII and is used to develop featured programs and
content that will be of interest to our members and site
visitors.
In the event that you make a new, or update an existing,
travel reservation by calling our toll-free number, your
information may be accessed by a third-party service provider, as
necessary, to respond to your request for customer service.
WWTE / 1st Boston Hotels may contract a reputable third-party
to facilitate the distribution of survey, promotion, or
sweepstake programs. Upon completion of these projects, all
information is returned to WWTE / 1st Boston Hotels.
Our legal obligations
WWTE / 1st Boston Hotels may be required by law to disclose
information you have provided in obtaining our travel products or
services. WWTE / 1st Boston Hotels may also disclose information
against someone who poses a threat to WWTE / 1st Boston Hotelss
interests (such as customer fraud) or whose activities could
bring harm to others.
Other Web sites
There are several places throughout WWTE / 1st Boston Hotels that
may link you to other Web sites that do not operate under WWTE /
1st Boston Hotelss information privacy practices. When you
click through to these Web sites, WWTE / 1st Boston Hotels's
information privacy practices no longer apply. We recommend that
you examine the privacy statements for all third-party Web sites
to understand their procedures for collecting, using, and
disclosing your information.
Control over and access to your information
WWTE / 1st Boston Hotels believes that members and site visitors
should have control over the collection and use of their PII. You
have access to your information in the following areas of WWTE /
1st Boston Hotels:
My Profile
The My Profile page on WWTE / 1st Boston Hotels allows members to
view and change their account settings. The e-mail settings
option lets you change your e-mail address and subscribe or
unsubscribe to the Fare Tracker or special promotional
notification services. You can also change your password and
elect to have an automatic password sign-in when logging on to
WWTE / 1st Boston Hotels. You can add new travelers and delete
existing travelers from your member profile; update or correct
names, phone numbers, passport information, and emergency
contacts for travelers associated with your profile; and update
your travel preferences.
You can also close your WWTE / 1st Boston Hotels account by
selecting the Account Closure option. Once you close an account,
you will not be able to sign in or access any information
associated with the account, but you can open a new account at
any time. We will send you an e-mail confirming your account
closure to the e-mail address contained in your member profile.
My Trips
The My Trips page on WWTE / 1st Boston Hotels allows members to
view, update, or delete their saved trip itineraries.
Communications from WWTE / 1st Boston Hotels
Members will receive communications from WWTE / 1st Boston Hotels
when they:
Sign-up to become an WWTE / 1st Boston Hotels member
Request to close an account
Purchase travel
Elect to receive special promotional marketing communications
Win a contest or sweepstake
Contact WWTE / 1st Boston Hotels with questions/suggestions
Sign-up to become an WWTE / 1st Boston Hotels member
When you sign up as a new WWTE / 1st Boston Hotels member, you
will receive a "Welcome to WWTE / 1st Boston Hotels"
e-mail. This e-mail contains your member ID and describes the
benefits of using WWTE / 1st Boston Hotels for planning and
purchasing your travel needs.
Request to close an account
When you complete an Account Closure request, we will send you an
"Account Closure Confirmation" e-mail.
Purchase Travel
Each time you purchase travel through WWTE / 1st Boston Hotels,
or change or cancel a confirmed travel reservation, you will
receive confirmation of your travel itinerary via e-mail. In the
event that your travel plans are disrupted because of mechanical,
weather, or carrier business conditions, WWTE / 1st Boston Hotels
may contact you to inform you of these disruptions and help you
make alternative travel arrangements.
Elect to receive special promotional marketing communications
As a registered WWTE / 1st Boston Hotels member, you will
occasionally receive e-mails notifying you of special promotions
or other travel news, if you sign up for this service when you
register. Special promotional e-mails are intended to inform you
of new or unique travel opportunities or special deals that are
available on WWTE / 1st Boston Hotels.
You can sign up for or discontinue your subscription to WWTE /
1st Boston Hotels's e-mail services at any time on the My Profile
page under the heading "E-mail settings." You can also
unsubscribe to the Fare Tracker or special promotional e-mails at
any time by replying to the e-mail with the word
"unsubscribe" in the subject line.
Contests and sweepstakes
You have the option of sending an e-mail to WWTE / 1st Boston
Hotels requesting a change to the information you provided to us
or to receive a copy of the information we have stored during the
length of the contest or sweepstakes. We will make every
reasonable effort to honor your wishes. Proof of identity is
required.
Request customer support or submit questions/suggestions
When you request assistance with viewing your itinerary, logging
on to the WWTE / 1st Boston Hotels site, or accessing your
account, we will respond to you via e-mail or telephone.
Protecting your information
We want our members and site visitors to feel confident about
using WWTE / 1st Boston Hotels to plan and purchase their travel,
so we are committed to protecting the information we collect.
WWTE / 1st Boston Hotels has implemented a security program to
keep information that is stored in our systems protected from
unauthorized access. Currently, WWTE / 1st Boston Hotels only
stores the information you provide when registering to become an
WWTE / 1st Boston Hotels member, create a travel profile,
purchase travel, or use selected travel tools.
Our systems are configured with data encryption, or
scrambling, technologies, and industry-standard firewalls. When
you send personal information to WWTE / 1st Boston Hotels over
the Internet, your data is protected by Secure Socket Layer (SSL)
technology to ensure safe transmission.
WWTE / 1st Boston Hotels has also obtained a digital
certificate from RSA Data Security, Inc., a top maker of hardware
and software used to protect and manage computer network access.
To view this site certificate on each secured page, click on the
image of the closed lock or the solid key on the bottom bar of
your browser window. A small frame displaying site security
information will pop up.
For Internet Explorer users: Click on the word
"Subject" to verify that you are on the Web site
www.WWTE / 1st Boston Hotels. Click on "Issuer" to
verify the site certification authority.
For Netscape Communicator users: Click on "View
Certificate" to verify that you are on the Web site www.WWTE
/ 1st Boston Hotels and to verify the site certification
authority.
Changes to the WWTE / 1st Boston Hotels Privacy Statement
This Privacy Statement was produced and posted on WWTE / 1st
Boston Hotels on November 14, 2000. WWTE / 1st Boston Hotels
reserves the right to modify or amend this Privacy Statement at
any time and for any reason. If there are material changes to
this statement or in how WWTE / 1st Boston Hotels will use your
PII, WWTE / 1st Boston Hotels will prominently post such changes
prior to implementing the change.
Regardless of later updates, we will abide by the information
privacy practices described in this Privacy Statement at the time
you provided us with your information.
If you have questions about our Privacy Statement, please e-mail
us.
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