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Priorities

Authentication Services

As the world's leading provider of Internet security tools, VeriSign is deeply involved in all aspects of U.S. and global discussions about the appropriate regulation and recognition of electronic security measures, including digital signatures and related tools for electronic authentication. VeriSign actively pursues governmental recognition of electronic signatures on a global basis, as well as the establishment of mechanisms for the qualification of certificate authorities issuing digital certificates and for the mutual recognition of certificates issued in foreign jurisdictions. We participate actively in statutory and regulatory activities of national and local governments, foreign governments, and international organizations (such as the U.S. Uniform Electronic Transactions Act (UETA) and federal E-Sign Act regulatory regimes, the European Commission and the United Nations Commission on International Trade Law (UNCITRAL). We believe that strong support for the deployment of the dominant technology in use today—PKI—can promote the growth and development of secure e-commerce in the United States and around the world.

UETA: In response to the wide range of state statutory regimes concerning electronic signatures, the National Conference of Commissioners on Uniform State Laws (NCCUSL) created a drafting group in 1997 to develop a Model Electronic Signatures Act. The purpose of the Act was to provide consistency and uniformity on the recognition of electronic signatures and implementing tools. The Uniform Electronic Transactions Act (UETA) was adopted by the NCCUSL, and states began enacting local versions in 1998. In practice, however, only thirty states have actually passed a version of UETA, and a number of states have incorporated divergent approaches to implementing electronic signatures. In its model form, UETA provides no direction on recognition, qualification, or licensing of specific technological approaches to electronic signatures. For example, some states have implemented UETA with licensing provisions, and some states have authorized electronic forms of notarization.

E-SIGN: As a result of inconsistent regimes among U.S. states, the Congress enacted the Electronic Signatures in Global and National Commerce Act in June of 2000. The heart of the E-Sign Act, and its support for electronic signatures, appears in Section 101(a): "Notwithstanding any statute, regulation, or other rule of law ... with respect to any transaction in or affecting interstate or foreign commerce—

    1. A signature, contract, or other record relating to such transaction may not be denied legal effect, validity, or enforceability solely because it is in electronic form; and
    2. A contract relating to such transaction may not be denied legal effect, validity, or enforceability solely because an electronic signature or record was used in its formation."

As with the UETA adopted by the states, the E-Sign Act does not prescribe minimum reliability standards for the use of any specific technology or procedure, and does not specifically encourage deployment of PKI technology. Indeed, the most notable feature of the E-Sign Act is its complex and controversial set of provisions for the preemption of state statutes that are inconsistent with its provisions. While the E-Sign Act does provide a baseline of validity for electronic signatures and thereby, for example, allows a litigant to overcome a motion to dismiss a case based on the fact the signature is electronic, it provides sparse guidance to the courts on how to resolve particular disputes involving a digital signature. Although the Act is designed to drive the states towards a uniform system, the goal of a uniform, effective national regime of electronic signatures has not yet been realized. The present environment in the United States could therefore still benefit from greater clarity, both among state laws and within federal law.

EU: In 1999, the European Commission issued its Directive on Electronic Signatures, authorizing the adoption of local statutes in each EU Member State. While the Directive's operative provisions do not contain the expression "digital signatures," its recognition of "advanced electronic signatures" supported by certificates can only be effectuated through public key infrastructures and digital signatures. Under Article 5(2) of the Directive, an Electronic Signature shall not be denied legal effectiveness and admissibility as evidence in legal proceedings solely on the grounds that it is:

in electronic form, or

not based upon a qualified certificate, or

not based upon a qualified certificate issued by an accredited certification-service-provider, or

not created by a secure signature creation-device.

The European Parliament and the European Council have obtained assistance in their efforts to support digital signatures and qualified certificates from the European Telecommunications Standards Institute ("ETSI"), which has created a policy document establishing a standard code of practice for certification authorities and certificate users that is recognized by most EU countries.

UNCITRAL: The U.N. organization devoted to examination and international harmonization of trade laws has paid particular attention to e-commerce in recent years, including development of a Model Instrument on Electronic Signatures that was adopted in 2001. UNCITRAL working groups are presently considering future work plans that include international contracting (including electronic) and recognition of contract instruments. VeriSign participates in UNCITRAL working groups through the Business and Industry Advisory Committee (BIAC) to the Organisation for Economic Co-Operation and Development (OECD) and the International Chamber of Commerce.

Digital Identity

Through its acquisition of Network Solutions in 2000, VeriSign is the world leader in domain name registration and related identity services and operates the definitive database of over 32 million Web addresses in the .com and .net databases on a powerful platform that is the world's de facto standard in the Domain Name System (DNS).

ICANN: The Internet Corporation for Assigned Names and Numbers (ICANN) was established in 1998 as the international regulatory body responsible for coordinating certain global technical management functions of the Internet addressing systems and the development of related global policies. ICANN coordinates functions that involve the Internet's domain name system, the allocation of IP address space, the assignment of protocol parameters, and the management of the root server system. VeriSign works closely with ICANN in the effort to preserve the operational stability and security of the Internet, promote competition, achieve broad representation of the global Internet community, and develop an effective bottom-up, consensus-based process. Its formal relationship is governed by a new Registry Agreement approved by ICANN, the Department of Commerce, and VeriSign's Board of Directors in Spring 2001.

IDN: Despite the rapid, global growth of the Internet, it remains an English-centric resource with barriers of entry for non-English speaking people. One such barrier is the lack of internationalized capability within the DNS. Currently, the DNS only supports domain names consisting of letters from the Roman alphabet and digits. In response to the high demand for support of domain names in characters used by other languages, VeriSign is working to make this capability a reality through the Internationalized Domain Name (IDN) Testbed. By expanding the character capabilities of the DNS, VeriSign can help open the door to Internet, e-commerce, research and educational opportunities for millions more people. The VeriSign Global Registry Services approach in implementing the Testbed is to ensure adherence to the Internet Architecture Board (IAB) principle of a single DNS root and continued compliance with the evolving standards under development by the IDN Working Group of the Internet Engineering Task Force (IETF).

New gTLDs: In November 2000, the ICANN Board selected seven new top-level generic domain names (gTLDs) for negotiation of agreements allowing them to be included in the Internet's domain name system. These are the first new TLDs (other than country-code TLDs, known as ccTLDs) to be introduced to the Internet by ICANN. Before these TLDs become operational, the sponsor of each must reach a contract with ICANN. ICANN has already reached agreements with .aero, .biz, .coop, .info, .museum, and .name. The other new gTLD that was selected is, .pro. VeriSign supported the introduction of new gTLDs and is a member of the Afilias consortium sponsoring .info.

UDRP: The Uniform Domain Name Dispute Resolution Policy (UDRP) was adopted by ICANN to resolve trademark disputes involving domain names. VeriSign fully supports the UDRP, which consists of a relatively simple arbitration proceeding to which all domain name registrants are required to submit if one of their registrations is challenged. A party may initiate such a proceeding if: (1) the domain name at issue is identical or confusingly similar to a trademark or service mark in which the party has rights; (2) the domain name registrant has no rights or legitimate interests in the domain name; and (3) the registrant has registered the domain name in "bad faith." To initiate a dispute proceeding, the complaining party must submit a written complaint to any dispute resolution service provider approved by ICANN to resolve domain name disputes. At present, four such providers are approved by ICANN: the World Intellectual Property Organization, the National Arbitration Forum, the CPR Center for Dispute Resolution, and the Asian Domain Name Dispute Resolution Centre.

WHOIS: The WhoIs search engine is a valuable tool that is used to retrieve information about the registration of a particular domain name. It may be used to determine whether names are available, assist in law enforcement investigations, enforce intellectual property rights, or trace technical problems. In connection with the new Registry Agreement, VeriSign agreed to allocate a part of the $200 million that it has committed for "research, development, and infrastructure improvements to the .com, .net, and .org Registries" to "design and develop a Universal WhoIs Service that will allow public access and effective use of WhoIs across all Registries and all TLDs" (Appendix W). The agreement requires VeriSign to "insofar as is reasonably possible in view of dependence on the cooperation of third parties, strive to achieve significant progress in implementing a Universal WhoIs Service by December 31, 2002." VeriSign has established a Web-based forum to solicit input on users' requirements.

Electronic Payments

VeriSign's Payment Processing services simplify e-commerce by providing payment connectivity over the Internet between online customers, merchants, buyers, sellers, and the financial networks that move money between them. VeriSign provides essential support for business-to-consumer and business-to-business Web transactions using a variety of pay platforms. Trusted online payment and e-commerce services are an essential component of the Internet's potential for even greater growth. VeriSign's increasing role in this area enables it to fulfill its overall goal of enabling people to use the Internet with confidence. 
 
Intellectual Property

As a technology intensive company, VeriSign is keenly aware of the role played by intellectual property protection in fostering innovation. Patents and copyrights have played a decisive role in the development of semiconductors, computers, software, and networks, including the Internet. As the Internet and e-commerce have grown on a global scale, they have had to face challenges posed by the continued protection of intellectual property. VeriSign actively participates in efforts to resolve these issues in a way that balances consumer protection, proprietary interests, and the continued, stable growth of the Internet. Our areas of focus include database protection, business method patents, and enforcement of trademark rights within the Internet's Domain Name System.

International Trade

With almost half of VeriSign's revenues derived from sales outside of the United States, the company is directly affected by conditions, regulations and restrictions on market access imposed by other countries. Trade can be affected by tariffs imposed directly on the sale of goods, or non-tariff barriers on goods or services, such as performance requirements and investment restrictions. Through membership in key trade associations, VeriSign actively participates in ongoing negotiations involving U.S.—bilateral trade agreements and multilateral forums, such the World Trade Organization (WTO). VeriSign supports the negotiation of the most open and flexible treatment of goods and services involved in e-commerce in order to promote, rather than hinder, the continued growth of the Internet.

Network Security

Network security is more important than ever before. The exponential growth in the use of the Internet as a leading means of communication, and commerce increases the risk of actual and potential abuse. Those who seek to compromise the integrity of electronic networks range from benevolent hackers to organized criminals and industrial competitors engaged in economic espionage. As both a provider of key network security technologies, as well as the custodian of the Domain Name System and the "A-root" server, VeriSign maintains a leadership role in promoting network security and sharing information about network intrusions and remedies.

Privacy

The use of personally identifiable information (PII) is an important issue for businesses that gather, store, and use information about individuals. With the issue of consumer privacy gaining increased visibility, consumers are more aware of the information they share with businesses, governments, financial institutions, and healthcare officials. More businesses are posting notification of their privacy policy for consumers to review, including who has access to the information shared and how the information is used. VeriSign considers the protection of an individual's privacy important to the success of the Internet and believes that the most effective tools to protect it are consumer education, technology tools, and industry collaboration (e.g., TRUSTe). The advantages of these tools are that they are global, permit customization, and can be rapidly modified as the technology used in the Internet itself changes. In contrast, the other option—governmental regulation—is limited territorially, can be difficult to customize, and is harder to update quickly.

Spam

 
SPAM is a term that covers a broad spectrum of e-mail not initiated by the receiver. It may be bulk marketing, with accurate information selling products to consumers. Or, it may be information sent with the use of a fraudulent header, to keep the receiver from tracing the sender's origin or from getting off the sender's list. SPAM is currently the subject of legislation at the state and federal level. VeriSign believes that the best way to curtail fraudulent e-mail traffic is to prohibit the falsification of routing information and to allow the Federal Trade Commission to enforce it. In addition, legislation that clarifies it is illegal to send misleading or inaccurate headers, contact, or routing information, with the intent to deceive or commit fraud against a consumer, would help the Federal Trade Commission enforce current law.

Taxation

The taxation of commerce continues to be a principal way for governments to fund their operations. As the Internet provides a new and potentially dominant method of transacting business in the global economy, increasing attention is being given to electronic commerce and network infrastructure and related services. Striking the right balance between promoting the growth of e-commerce and appropriate taxation is a global issue for which no simple answer has yet been discovered. VeriSign actively participates in the continuing debate on how to reconcile these competing interests.

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