Mistral Complex Hosting - a total outsourced hosting solution
The Mistral Complex Hosting solutions provide a total outsourced hosting solution for your systems, applications and websites. As websites develop managing them and hosting them in-house combined with running all the other systems and applications can become a time consuming task for network administrators and other IT resources. The Mistral Complex Hosting solution will help build, scale, maintain and support your hosting requirements.
Mistral Complex Hosting starts with your own dedicated account manager who will design a bespoke solution according to your requirements, in conjunction with a Mistral specialist in your chosen operating system. Operating systems can even be combined to provide ultimate performance, for example using a Windows 2000 server for your web pages, and Linux for your database. 24/7 support is provided by our award winning helpdesk, and the status of your hosting platform is monitored 24x7, so that Mistral can diagnose and rectify any faults with the minimum disruption to your applications. The service includes the installation, monitoring and back up of your database. Our Service Level Agreement guarantees 100% uptime network on the Mistral Backbone.
Mistral have selected the best Firewall manufacturers and combined their award winning products with our own skill and expertise to bring the ultimate in Firewall security solutions. Mistral will configure your Firewall and provide ongoing support, integrating the optimum level of security into your hosting platform.
Mistral Load Balancing allows you to combine the power of multiple servers by balancing the traffic load and increasing availability, reliability, and capacity for your web applications. Mistral offers an advanced, highly reliable load-balancing solution that is perfect for any application that demands 100% uptime.
Mistral’s high availability servers benefit from dual processors, dual power supplies, dual Network interface cards and even external storage solutions – when it comes to your web business absolutely nothing should be left to chance
Remote Hands give 24x7 on site ‘hands’ and ‘eyes’ for organisations that require equipment monitoring when they cannot physically attend the Mistral site. Mistral monitoring will keep watch for any abnormalities. Should console access be required a qualified Mistral engineer will rectify the situation based on detailed direction from the customer. Your technicians will have 24 x 7 x 365 access to your equipment if required.
Mistral operates a separate backup network and centralised tape library system. The highest quality tapes are used for the managed backup service, all tapes have a unique serial number printed on the spine of the tape for easy evidence identification. The tapes are stored in Tape Management Cabinets designed to keep tapes secure and enable correct tape rotation. Should the worst happen it is easy to implement a disaster recovery plan and restore your critical data.
Device Monitoring
Mistral monitors all customer servers 24x7. In the event of a server failure, or even a service failure on a server, a Mistral engineer will be alerted immediately and will commence working on the problem. The engineer will also inform the client of the outage, and alerts can be sent directly to a client either by e-mail or mobile telephone.
Mistral designs and delivers complete network and internet solutions including full security facilities that combine best of breed security products, offering a ‘one stop shop’ for advice, consultancy and support across all elements of the solution.
Mistral Complex Hosting – a complete solution
- Total managed solution – hardware clusters, operating system and applications
- Optional load balancing, high performance, high availability servers and network security
- Direct 100Mb/s connection to our tier-1 backbone in the Mistral hosting centre
- Industry leading Service Level Guarantee (SLG) includes 100% uptime
- Includes unlimited routed IP addresses
- 24 hour support hotline manned by experienced engineers. 24 hour network monitoring and fault detection
- 4 hour time-to-fix hardware maintenance contract included on managed servers
- Full 24x7 access to your servers
- Commitment to quality that only Mistral can deliver
