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Contact Support
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Security Services Support
Digital IDs for Secure Messaging Support
Email Support
Phone support is not available for this product please see the Knowledge Base for more help.
SSL Certificates Support
Email Support
Phone Support Mon-Fri. 5:00 a.m. - 6:00 p.m. Pacific Time
Toll Free: 1-877-438-8776 (1-877-GET-VRSN) or Local: 1-650-426-3400
Email Security Service (ESS) Support
Email Support
Abuse Submission abuse@emailsecurity.verisign.com
False-Positives Submission false_positive@emailsecurity.verisign.com
Technical Support Mon - Fri. 5:00 a.m. - 6:00 p.m. Pacific Time
In case of a service outage or other emergency, technical support is available 24 hours a day, 7 days a week.
Toll Free: 800-579-2848 or International: 650-426-3535
ECA Certificate Order Status and Technical Support
Email Support
Phone Support Mon-Fri. 5:00 a.m. - 6:00 p.m. Pacific Time
Toll Free: 1-800-579-2848 or Local: 1-650-426-3535
Managed PKI for SSL Support
Email Support
Phone Support Mon-Fri. 5:00 a.m. - 6:00 p.m. Pacific Time
Toll Free: 1-800-579-2848 or Local: 1-650-426-3535
Managed PKI Support
Email Support
Phone Support Mon-Fri. 5:00 a.m. - 6:00 p.m. Pacific Time
Toll Free: 1-800-579-2848 or Local: 1-650-426-3535
Code Signing Support
Email Support
Phone Support Mon-Fri. 5:00 a.m. - 6:00 p.m. Pacific Time
Toll Free: 1-877-438-8776 (1-877-GET-VRSN) or Local: 1-650-426-3400
Report Code Signing Misuse
Unified Authentication Services Support
Email Support
Phone Support Mon-Fri. 5:00 a.m. - 6:00 p.m. Pacific Time
Toll Free: 1-800-579-2848
Managed Security Services Support
Email Support
Phone Support Mon-Fri. 5:00 a.m. - 6:00 p.m. Pacific Time
Toll Free: 1-800-579-2848 or Local: 1-650-426-3535
Message Archiving Service Support
Email Support
Phone Support Mon - Fri. 5:00 a.m. - 6:00 p.m. Pacific Time
In case of a service outage or other emergency, technical support is available 24 hours a day, 7 days a week. Toll Free: 800-579-2848 or International: 650-426-3535
Global Affiliates Support
Phone 800-579-2848 or 650-426-3535
Email Support at servicecenter-support@verisign.com
Payment Services Support
VeriSign Payment Services Support
Email Support
Phone Support Mon-Fri. 5:00 a.m. - 6:00 p.m. Pacific Time
Toll Free: 1-888-883-9770 or 1-650-426-3150 excluding VeriSign holidays
SecureCommerce Support
Phone Support Mon-Fri. 5:00 a.m. - 6:00 p.m. Pacific Time (Excluding VeriSign Holidays)
Toll Free: 1-866-870-4918 or 650-426-4918
Email Support at securecommerce@verisign.com
Naming and Directory Services Support
Digital Brand Management Support
Email Support
Phone Support Mon-Fri. 5:00 a.m. - 6:00 p.m. Pacific Time
Toll Free: 800-579-2848 or 650-426-3535
Domain Name Customer Support
Email Support at info@verisign-grs.com
Phone: 703-925-6999
DNS Assurance Services Support
Phone Support Mon-Fri. 5:00 a.m. - 6:00 p.m. Pacific Time
Email Support at dnssupport@verisign-grs.com
Communication Services Support
Email Support at vts-csrgroup@verisign.com
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