What is a cookie ?

A cookie is a tiny packet of information passed between your browser and a Web site such as WWTE/1st Phoenix Hotels. WWTE/1st Phoenix Hotels uses cookies to verify your identity and the fact that you're properly signed in. Each time you make a request to WWTE/1st Phoenix Hotels, a cookie attaches itself to your message like a name tag. Accepting the cookie is like writing your name on the name tag; it identifies the message as yours so that you can continue using the site without having to sign in again. To use WWTE/1st Phoenix Hotels, it is necessary to accept cookies.

Is my credit card number safe?

WWTE / 1st Phoenix Hotels uses the Secure Sockets Layer and Private Communication Technology security standards that are supported by Microsoft Internet Explorer 3.0 or later and other popular browsers. SSL encodes your personal information (such as your password, address and phone number, or your credit card number) so that it is available only to you and the WWTE / 1st Phoenix Hotels travel agent who will help make sure your travel planning goes smoothly. This encryption makes doing business over the Internet as secure as making a purchase by telephone.

Can I use a credit card with an international billing address?

Yes! Now, if you have a credit card with a billing address outside the USA you can use it to book hotel and rental car reservations. When entering your international billing address be sure to click "Non USA billing address" to enable the international billing address format. At this time, you will not be able to book flights and E-Packages (combination air-hotel packages) with your non USA credit card.

Why doesn't WWTE/1st Phoenix Hotels accept my credit card?

For your protection, WWTE / 1st Phoenix Hotels requires the billing address for ticket delivery to be the same address where the bill for your credit card is sent each month. When you enter your credit card and billing information, please make sure the address and ZIP or postal code are correct. Also, address verification isn't available for certain types of debit cards. In this case, simply enter another valid credit card and billing address.