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Optima is a firm of Chartered Certified Accountants with a difference.
Our philosophy is based on providing excellent client service by
building good relationships with our clients.
The company was formed by fully qualified accountants with several years combined experience in public practice and industry. We understand the needs of small and growing businesses and tailor our services and delivery accordingly. Having worked in public practice, our principal Directors have witnessed how some small businesses have been provided with mediocre services, at best, and sub-standard services, at worst. Some firms of accountants are interested in how much fees a client brings to their practice than measuring what value they are adding to their clients’ businesses. One of our key principles reject this approach to client service. We believe we have more to offer the small business community than what they have been used to. Every client, no matter how small, is designated a Director as their point of contact. The services provided to the client are closely monitored and supervised by the designated Director, to our high standards. One of the key attributes of our senior staff is the experience gained outside public practice. All of them have had stints in industry working as senior financial managers and they understand what it is like to run a business. We can therefore empathise with our owner-manager clients. We feel it is important to put ourselves in the shoes of the client and not to think like an accountant. |
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