 | | Your satisfaction is our #1 concern! We try to make your shopping experience a great one and in an effort to make sure you're happy with your purchase, we have a 30 Day return policy as follows:
All returned items require an authorization number. Please Email us at customerservice@loveherlingerie.com to request a Return Authorization Number and please include your: Name, Order Number and Reason for return.
Please Note: In order to accept an item for return, it must be unused, clean and with tags attached.
You can return your items for a change in size of the same item or a store credit towards another purchase. Store credit will be held for a period of a year after which a request for refund may be requested.
Shipping and handling charges are non-refundable.
There is a $5.00 restocking fee on all returns and exchanges and the customer is responsible for shipping and handling charges associated with their exchange/return.
We guarantee all our products. If products are defective from the manufacturing process we will replace the item or you can be given a store credit as long as it has not been mishandled or misused and the tags are still attached.
Do to health restrictions, we cannot accept returns of any lingerie items sold through this online store if merchandise is abused or mishandled.
We understand the difficulty in trying to order something based upon a picture or description but do our best to provide you with good quality, detailed pictures for your reference. If you have any questions or require additional information, please contact us at: customerservice@loveherlingerie.com and we will be glad to help you.
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