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Green Building Advisor - Support

Updates

Version 1.1 update! We've got a patch that fixes a bug in GBA 1.1 for both Windows and Macintosh users. Please read this note to find out more and download the update.

Version 1.0 update for Windows: GBA 1.0 users can upgrade to version 1.1 (order by phone: 1-800-861-0954); it has lots of updated and new content, plus a few additional features. It also corrects a bug found when running GBA 1.0 on Windows NT and Windows 2000, and Windows XP. You can also correct the problem with our patch; please read this note to find out more and download the update.

 

Mac OS X

We're sorry, but there is not currently a version of GBA that runs natively on Mac OS X. GBA will run in "Classic" mode, if available.

 

Known Issues

GBA for Windows has a problem saving files to directories with dots in their name. GBA 1.1 creates a problem directory, but does NOT try to save a file there by default. Workaround: Don't save files to directories with dots in their name.

 

Technical Support

Registration is no longer required for this product. Your serial number is still required to install or upgrade the software. If you are having difficulty, or if you have questions of a technical nature, please contact technical support at support@greenbuildingadvisor.com.

 

Comments & Inquiries

Please send inquiries concerning Green Building Advisor, as well as comments regarding its use, to the GBA development team.