CUSTOMER RELATIONSHIP
MANAGEMENT (CRM)
MachroTech designs solutions to improve communication
between you and your customer. MachroTech helps you increase business
productivity and reduce cost. Our solutions are designed and developed
using cutting-edge technology by our expert CRM team of developers.
MachroTech solutions enhance your current CRM strategy by providing
efficient and easy to use methods of communicating with your customers.
We understand that technology alone is not the
only way to success, and that's why we combine our technical
expertise with your business objectives in order to serve you
better. We integrate several integrated
applications to form a CRM system, which can help you maximize
profitability and customer satisfaction. Our solutions can help
you integrate a multi-channel CRM strategy effectively and efficiently.
We give our best to maximize returns on your customer database.
Our solutions are available as an integrated enterprise suite of
applications or as stand-alone applications.
MachResponse is one of our CRM offerings. It is
a high performance web-based
email management system that enables your company to route,
track and respond to high volumes of customer emails and web form
submissions.
The features list of MachResponse includes, but is not limited to:
- Multiple Users and Message locking
- Configurable Security Roles
- Pre-Response Templates
- Threaded Conversation Technology
- Flexible Routing Rules
- Comprehensive Reporting Tools
- Web-based hosted solution
MachResponse gives your company best-of-breed functionalities
for every aspect of online service, sales and marketing operations,
from workflow and routing, to agent productivity to management and
administration.
For a FREE Consultation, call us today toll
free 866-IT-OUTSOURCE (866-486-8876)
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