Reservation Policies

Call 800-451-9972 to check on availability and trip times. If the day and time of you trip is important, make your reservation immediately. If you and your party are flexible wait until later, but keep in mind the Chattooga trips and Saturdays on the other rivers often fill a week in advance and sometimes months in advance!

For groups of 11or less, telephone reservations will be held for seven (7) days pending receipt of full payment.

For groups of 12 or more, telephone reservations will be held for (7) days pending receipt of a deposit payment equal to $10 per person for half day trips, $20 per person for full day trips, and $50 per person for multi-day trips with lodging and Chattooga Overnighters. Full amount is due 30 days prior to trip date.

All phone reservations made within 10 days of trip must be paid in full with VISA, MasterCard, or Discover at the time the reservation is made.

Cancellation Policy (Please make everyone in your party aware of this policy)

All cancelled reservations are subject to a $10.00 processing fee.

Reservations for half-day trips on the Ocoee, Nantahala, or Pigeon and Chattooga Mini-Trip cancelled less than fourteen (14) days in advance but greater than 7 days in advance will receive a full refund, less $10.00 per person. (Nantahala Rentals is $5 per person)

Reservations for full day trips (Chattooga III or IV, Ocoee Combo, Full Day Ropes Course) cancelled less than fourteen (14) days in advance but greater than 7 days in advance will receive a full refund, less $20.00 per person.

Reservations cancelled less than seven (7) days in advance are ineligible for refund. For extenuating circumstances ask for our Exception Form.

Exceptions to our cancellation policy will only be made upon review of a completed Exception Form, documenting unavoidable circumstances and immediate notification having been given to the reservations office.

Full refund available for lodging reservations cancelled 7 days in advance less the $10 processing fee.

Lodging reservations cancelled less than seven (7) days in advance are ineligible for a cash refund. Vouchers for a future stay are available when reservations are cancelled at least two days in advance.

Rafting Policy

Wildwater Ltd. has an excellent safety record, but rafting is not without risks. Wildwater's permitting agencies require all trips to meet specific equipment, first aid and equipment standards. Type V life jackets must always be worn on the river and helmets are required on most of our whitewater trips. Safety procedures are explained in detail before and during your trip and it is every rafter's responsibility to adhere to these procedures. Every participant is required to sign a waiver of liability prior to going on their rafting trip.

Managing agencies require basic first aid and CPR for all our first year guides and Advanced First Aid and CPR for all guides with more than 1 years experience. Many Wildwater guides have received additional first aid training in one or more of the following: Emergency Medical Technician (EMT), Wilderness First Responder, and Wilderness Advanced First Aid.

Wildwater Ltd. prohibits use of alcohol or illegal drugs before a trip or while on the water, prohibits harmful conduct or interference of any kind with safety, and requires participants to inform Wildwater of any pre-existing medical condition or use of prescribed medicines. Wildwater reserves the right to remove any individual from a trip, with no refund, if these policies are not followed.

WILDWATER LTD.    P.O. Box 309    Long Creek, SC  29658
Phone 800.451.9972     Fax 864.647.5361     wwltd@nuvox.net

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