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Gaining Trust.
You have heard that business is not done between businesses but between
people within those businesses. When executives shift to a different
company they tend to being along there clients, contacts, partners – another
words – their relationships. The key to fostering a relationship is
through trust. Gaining trust can happen in several ways. I usually say that it
starts with the smallest of steps that often go overlooked. The most important
thing that you can do in gaining someone’s trust is to do what you say you are
going to do.
This may sound easy but can come in several forms that go overlooked. For
example, meetings confirmations, thank you notes, referrals and follow through
are all forms of building trust.
I always like to encourage making and keeping promises. That way it gives you
ways to foster an atmosphere of trust. Then, when you build up this “trust bank
account” you can tap into it down the line when you really need it.
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Encouraging Feedback from Dale Carnegie
Training
One of the items often overlooked in the workplace is feedback. Employees often do not know they are making any mistakes and therefore continue to do so. Miscommunication between levels of management and employees amounts to an overabundance of wasted time. It is important to promote feedback in the office and to create an atmosphere where employees are encouraged to contribute ideas, share problems, and ask questions.
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Carnegie Coach™
Tips for Success from Dale Carnegie Training
If you are in any sort of management or supervisory role, here are a few key
ways to earn the respect of your people.
- Be good at what you do.
- Treat others fairly.
- Stick up for your people.
- Give credit when it is due.
- Listen to them.
- Be there for your people.
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What members are saying about Contact Advocate
"I receive more solid business leads in one Exchange event than some of my
other groups over an entire year!"
"I closed a technology-related client on a $10 million deal about three
months after my first Exchange event!"
"We were able to close over $75,000 worth of printing business in the
first few months we were involved from direct and indirect contacts we met at
your events."
"I promoted my trade show event, our largest and most important event of
the year, through Contact Advocate and its email network of over 55,000 business
executives through a New England Exchange sponsorship. Not only did I see a
significant spike in attendance but also in tabletop sales, ranging from New
York to Boston. I would recommend Contact Advocate and their event promotional
tools without hesitation."
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Contact Advocate Policies &
Procedures
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