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ServiceStatus
EmailOKAYDetails
Dialup ModemsOKAYDetails
CellularOKAYDetails
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Wireless InternetWARNINGDetails
: Fully Operational; No Problems or Delays

: Warning or other Service-Affecting Issue

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Support Advisories

General Information Updated 2005/06/30

Please keep your Operating System up-to-date:

Windows users (Windows 95, 98, ME, 2000, XP) click here.

For instructions from GCI on how to apply Windows updates, please click here.

Macintosh computer users click here.

Please keep your virus software up-to-date:

For the latest virus information provided by GCI, please click here.

 

 



Scheduled Maintenance

CMTS load balance Updated 2006/02/02
On February 14th between the hours of 01:00 and 04:30, GCI personnel will migrate approximately 2700 DOCSIS CM users from ANC CMTS-1 to CMTS-2. These DOCSIS CM customers will experience a brief loss of service during this maintenance.

Cordova circuit move Updated 2006/02/09
On February 13th CVT will be relocating two of the three T-1s that feed InetCorHeGw-1 from InetCorDist-1 to new microwave facilites. Any users connecting to the Internet from the Cordova Head End on GCI facilities may notice latency or degraded performance while the circuit move is taking place.

Soldotna DOCSIS Cable Modem Maintenance Updated 2006/01/24
On Wednesday, February 15th, from 0230 to 0430 AKST, GCI personnel will conduct maintenance on the Soldotna DOCSIS CM network. All Soldotna DOCSIS modems will drop and re-register during this maintenance.


 
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