When you buy from Arts and Crafts of Asia via the Internet at craft-asia.com we protect your privacy. We do not sell, rent, or exchange customer information. We share identifiable information only with those parties entrusted with the processing of your account and the fulfillment of your order. We've established procedures to protect your privacy, which we vigorously uphold. Of course, this policy does not apply to information we disclose in cooperation with law enforcement agencies, or information we are required to disclose by law.
Occasionally, Arts and Crafts of Asia may conduct research towards the goal of improving Customer Service and may sometimes use a third party in this endeavor. When any third party contacts you in this regard, they will indicate that they are calling on behalf of Arts and Crafts of Asia. In these cases, customers who ask to be removed from further contact from Arts and Crafts of Asia will be excluded.
Customer information is gathered so we can better serve you, and we make every possible effort to ensure its security and to treat your information responsibly. When you become a customer of Arts and Crafts of Asia, we ask for your name, address, e-mail address, and phone number. We also ask for your credit card number and its expiration date. We do not keep your credit card information. Your credit card information is passed directly to our bank, and is not stored in our database. This process protects your credit card information in the event out web site is compromised or illegally "hacked". As a result of this precaution, you must provide your credit card information every time you place an order with Arts and Crafts of Asia through craft-Asia.com. Though this may not be as convenient as other e-commerce sites that store your credit card information, we hope that you will agree the inconvenience is out weighed by the extra protection you receive. Your order history information is maintained in order to better service your account.
Your order information is sent to us through a "secure session" established with Secure Socket Layer (SSL). This technology encrypts, or scrambles, your account information before it is sent to us, making it extremely difficult for anyone other than craft-asia.com to read it. We protect all customer data against unauthorized access. We use secure technology, privacy protection controls and restrictions on employee access, to safeguard your personal information. We use your e-mail address to provide fast Customer Service communications and other services. Arts and Crafts of Asia protects your e-mail information the same way it protects all identifiable customer information. |
