trailer hitch: Trailer Hitch Products Online

Order Tracking

Please do not call the order line. They are not equipped to handle your question and will only take you through the steps below.

To check the status of an order, please use one of the following methods below:

Option 1: Online Confirmation (fastest way):

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Please Enter Last Eight Digits of Your Order Number Below:

In processing your order, we will send you two or more e-mail confirmations. The first is your order confirmation and is sent to you immediately after you place your order. This is an automated message and does not include instructions on how to track your order.
Subsequent e-mails will update you on the status of your order (e.g.,shipped). The e-mail that confirms shipment will give instructions on how to track your order.
After your order has been scanned into the UPS system (the evening it is picked up) it can be tracked from our site by clicking on the UPS "Order Tracker" icon found on the home page. Your reference number will be the last eight digits of the original order number (including the hyphen). This order number can be found in the subject line of all e-mails
received from us.

Customer Service 1- 800-453-5615

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Order Number:	(preferred) Note: This is the last eight digits in the "subject" line of your email confirmation. Please include the hyphen. Example: 1234-5678
Order Date:	(preferred) Note: If you did not indicate an order number, it will be difficult to find your order without the date it was placed on and the email address you used on the order.
Ship To Name on the order:	(required)
Your e-mail	(required) (Verify Email) Note: This should also be the email used in the order. If different, please indicate the email address you used in the order in the comments section below.
Ship To Zip:	(required)

Items you need the status on:

	Some of the items I ordered have already arrived or I know the status. I only need the status of: Describe the items (e.g., bugshield, hitch, etc.)
	I have not received any of the items on my order, nor do I know their status. I need the status on all.

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ORDER PROCESSING & SERVICE DEPT.

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