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CNET Channel DataSource™ Helps dabs.com Transform from a Mail Order House into a Leading European E-tailer CNET Channel's DataSource™ has helped dabs.com transform itself from an established British traditional mail order computer dealer into an important player in European -tailing, providing a one-stop service for all IT-related hardware and software. By using the subscription based data service, dabs.com has quadrupled the number of product listings on its site, now offering smooth and efficient catalog browsing, product grouping and searching, and product comparison capabilities for its 440.000 unique visitors each month. dabs.com has lowered its operational costs by significantly reducing the resources needed to maintain its online product data. In addition, a recent dabs.com customer survey shows that 72% of customers who took part considered the information on products good to excellent as a result of the CNET Channel catalog maintenance service. The result related to 'information on products' has improved by approximately 20% since dabs.com installed CNET Channel's DataSource. "One of the reasons customers keep coming back to dabs.com is the high level of control that they have over their purchasing process - from selection right through to tracking their order. Using CNET Channel, dabs.com has been able to greatly improve its site, offering product information in an organized, easily searchable format, so that customers have more time to make their purchases and track their orders. Users have given us phenomenal feedback on the Web site, and we are extremely pleased with the quantifiable results" said Jonathan Wall, dabs.com's sales and marketing director. CNET Channel is a business unit of CNET Networks, Inc. (Nasdaq: CNET). Its flagship product, DataSource, is an electronic product catalog maintenance service that offers more than one million SKUs in 40 markets and 12 languages worldwide. dabs.com has been a CNET Channel's DataSource customer since December 2000. "We're extremely pleased that our customers show measurable increases in cost efficiencies and customer satisfaction with the DataSource solution," said Scott Danish, vice president of marketing at CNET Channel. "dabs.com, like the 1,000 CNET Channel customers worldwide, has learned that by outsourcing data maintenance functions, it can focus more time on selling products." About dabs.com dabs.com is the leading IT e-tailer in Europe and provides a one-stop service for all IT related hardware and software. Whether you are looking for a single component, a piece of software or purchasing an entire computing suite, dabs.com has the information, pricing, and stock availability enabling you to buy everything you need online. dabs.com's customer surveys are carried out continually and a detailed report on the results for the last full calendar month can be found at www.dabs.com/news
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