Booking Procedures
How to make a reservation
Once you have opened the Web Pages for the property desired, click onto 'Make
Your Reservation' and select the dates and room type required. The system will
supply you with an immediate response, giving availability, price and automatic
currency conversion of your choice.
If you wish to proceed with the reservation request, click onto 'Go on with the
Reservation'.
You can make a reservation request, completing the form, including credit card
details. Information is sent via Secure Server, ensuring that your personal details
can only be viewed by yourself and the recipient (ie. the hotel). This will arrive
at the hotel straight away and they will provide a response as soon as possible.
A booking number appears on the screen for your reference and a response from
the hotel will be sent directly to your email address.
How to view your reservation
To view or cancel your reservation simply go to our homepage
at www.Palma de Mallorca -hotel-search.com and click on YOUR RESERVATION on the
upper-right-hand of the page in the USERS section. Enter your registration
email and password. The system will "welcome" you,
so click on VIEW RESERVATIONS to see the reservation requests you made through
Venere.com. The system will show you hotel name, date of request, dates of check-in
and check-out, price and status of your booking. For each reservation made,
you will also notice a clickable link "View/Cancel". To view previous reservation
requests, or reservation requests by arrival, status, hotel name or city, select
from the search criteria given below the list.
How to cancel a reservation
To cancel reservations, follow the instructions
for 'How to View or Cancel a Reservation' and click onto the "View/Cancel" link
of the booking you wish to cancel. Then click on CANCEL at the bottom of
the following page. There is no charge for cancelling a reservation on
the part of Venere.com, however each property has its own cancellation
policy that is communicated in the message sent to you when the reservation
is confirmed by the hotel. Please make sure you read the cancellation policy
for each property carefully to avoid cancellation penalties.
Contact us for more info
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