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| HELP / FAQ |
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Shown below are a number of questions and concerns you have contacted us about
and answers to these. If you have a question please take a look through here to
see if it has already been answered before contacting us.
Is ordering with AllEarPlugs safe?
All our online orders are handled using 128-bit encryption that ensures all
your details are safe. We do not store your credit card details on our servers.
How do I place a purchase?
To make a purchase, simply browse our products, and then click "add to cart".
If you are a new use you will be required to register which involves submitting
a few details about yourself. You will then be logged in and ready to proceed
to our secure payment area. You need to register in order to track your order.
How long will my order take to be delivered?
Delivery times vary slightly, but we aim to ensure all orders are delivered
within 7 working days. Some orders can be delivered much quicker. If for some
reason we are unable to deliver within this time, we will contact you to let
you know when to expect them. In cases of unacceptable delay, we will offer a
full refund.
Is it possible to track my order?
Yes. By logging in using the details you supplied during registration, you can
keep track of your order to see what stage of delivery it is at.
How can I contact you?
If you need to get in touch, send an email to . Alternatively, to view our contact details.
What is your privacy policy?
AllEarPlugs will not disclose users information to third parties. If you opt-in
to being contacted about AllEarPlugs products on registration, we may
contact you via email regarding new products or offers. You can subsequently unsubcribe
from this service by sending an email to with the word 'unsubscribe' in the message bar.
Can you ship internationally?
We can ship almost all countries, but can only accept payment in either British
Pounds (GBP), US Dollars (USD) or Euros (EUR).
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