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Accelerate your direct and channel relationships We are a Business Process Outsourcer that rapidly improves sales performance and cost efficiency with measurable results using our industry leading people, processes and technology.
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Consumer Electronics

Direct Channel

Direct Alliance offers a complete direct channel solution that sells, services and delivers manufacturers' products directly to end-customers in the U.S. and abroad.

Multi-Channel

We offer your customers the ability to buy from multiple points in the marketplace&#151and give you a single, integrated transaction management system.

Renewal & Warranty

At Direct Alliance we know how to sell product warranties, maintenance agreements and service contracts. Our integrated electronic marketing and sales processes use predictive models to deliver superior results.

Custom Solutions

Direct Alliance offers custom solutions to meet your unique business requirements. We ask questions. We probe. We investigate. Working in tandem with your employees, your customers and your brand—we create a tailored solution that meets your every expectation.

Industry Comment...

An Inside Look at Outsourcing
The ink is dry on the contact center outsourcing contract. Now what? We take a look at five factors companies need to evaluate over the course of the agreement to ensure a smooth-running partnership. &#151CRM Magazine > Full Story

Breaking Down the Silos
One of the key elements of any CRM plan is integration, the unification of all your company's data sources to create a single, holistic view of each customer... &#151CRM Magazine &gt; Full Story</a><br><br> <a href="http://weblog.infoworld.com/article/05/05/09/19FEbpo_1.html" class="channel"><strong>The great business process handoff</strong></a><br> During the past 15 years, standards such as Java, Windows, and TCP/IP have made it much easier to outsource various aspects of IT, spawning a huge IT outsourcing industry. But that trend may pale in comparison to the next outsourcing wave: BPO (business-process outsourcing). <a href="http://weblog.infoworld.com/article/05/05/09/19FEbpo_1.html" class="channel">&#151InfoWorld &gt; Full Story</a><br><br> <a href="http://www.dmreview.com/article_sub.cfm?articleId=1023895" class="channel"><strong>Using Advanced Analytics to Drive Better Business Decisions</strong></a><br> The business intelligence (BI) market is moving toward widespread adoption of advanced analytics to drive better decision management. <a href="http://www.dmreview.com/article_sub.cfm?articleId=1023895" class="channel">&#151DM Review &gt; Full Story</a><br><br> <a href="/public/industry/dsp_industry_news.cfm">More Industry Perspectives</a><br><br> </td> </tr> </table> <table width="770" border="0" cellspacing="0" cellpadding="0" title="Privacy policy copyright 2005"> <tr> <td bgcolor="FFFFFF" width="139"><span id="footernumber">Phone: 800.535.0343</span></td> <td bgcolor="F1E7C9"><div id="footer"><a href="/index.cfm">Home</a> <span class="gray">&curren;</span> <a href="/public/contact/index.cfm">Contact us</a> <span class="gray">&curren;</span> <a href="/sitemap.cfm">Site Map</a> <span class="gray">&curren;</span> <a href="/Glossary.cfm">Glossary</a> <span class="gray">&curren;</span> <a href="/dsp_privacy.cfm">Privacy Policy</a> <span class="gray">&curren;</span> Copyright &copy; 2005 Direct Alliance Corp. All Rights Reserved</div></td> </tr> </table></div> </body> </html>