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Contact Us At: My Solitaire 62 West, 47th St #1409 New York, NY 10036 TollFree: 866-697-6548 TollFree: 888-258-8585 Phone: 212-379-6305 Fax: 212-840-5909 info@mysolitaire.com
If at any time you wish to sell your diamond or engagement
ring back to My Solitaire, we will happily buy it back at 70% of the
original purchase price. Or if at any time you wish to trade-up your
diamond or engagement ring, we will once again happily trade-up the ring
or diamond by crediting 90% of the original purchase price against the
new purchase.
Buy-Back only applies to loose diamonds, diamond engagement rings and
build your own jewelry.
Buy-Back is at 70% of original purchase price.
The diamond (s) need to be in original, undamaged condition, and
accompanied by its original certificate.
If original certificate is misplaced there will be a $200
re-certification fee applied to the credit.
Contact customer service at 866-697-6548 for
additional information.
Trade-Up only applies to loose diamonds, diamond
engagement rings and build your own jewelry.
Trade-Up has to be for greater value than original
purchase price.
We will credit 90% of original purchase price
towards the new purchase.
The diamond (s) need to be in original, undamaged condition, and
accompanied by its original certificate.
If original certificate is misplaced there will be a $200
re-certification fee applied to the credit.
Contact customer service at 866-697-6548 for
additional information.
DO NOT PURCHASE ANY NEW PRODUCTS UNTIL YOU HAVE
CONTACTED CUSTOMER SERVICE FOR TRADE-UP INSTRUCTIONS.