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You can't really tell unless you have call accounting or call center software installed.

With out call accounting, personal calls can add up to more than 30% of all calls.

Tapit Call accounting can email you reports through out the day of all calls both in bound and out.

Taske Call Center Software provides live detailed information of who is logged in and how many customers
   
Get more details on Tapit Call accounting software
Call 1.800.335.0229 for pricing
Click here for more information 
Get more details on Taske call center software
Call 1.800.335.0229 for pricing
Click here for more information 


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