| Features of Taske
Contact |
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These key features mean contact center managers using TASKE
Contact can:
- Respond immediately to changing call volumes and resource
availability.
- Improve fiscal management; Identify and target inefficiencies.
- Enhance customer service and maintain service level targets.
- Attract interest with electrifying, customizable and color
selection options.
- Perform complex call record searches with ease.
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TASKE CONTACT IS THE CORNERSTONE OF THE POWERFUL TASKE SUITE OF INTEGRATED
CONTACT CENTER CALL MANAGEMENT SOFTWARE.
Build your contact center on a solid foundation with TASKE Contact
software, a flexible contact center call management software. Thousands
of contact and call center supervisors around the world rely on
TASKE Contact to help manage their agents, set and meet service
levels, and provide vital management information on call activity.
TASKE Contact offers real-time ACD monitoring and historical call
reporting for the contact center. Among other enhancements, this
version offers a web portal for access to real-time data and TASKE’s
new advanced cradle-to-grave search tool, Call Visualizer. TASKE
Contact is a robust call management software application that's
easy to use and its advanced forecasting applications help contact
centers continually improve their call service levels.
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