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Photo: Customer Centre advisor

Link to frequently asked questions
Before contacting us, see if your question is answered on our Frequently Asked Questions page.

Header: How to contact the Customer Centre
By phone or fax
Tel: 0870 900 0100
Fax: 0870 900 5050

If you're outside the UK:
Tel: +44 (0)1392 885680
Fax: +44 (0)1392 885681

By e-mail
enquiries@metoffice.gov.uk

By post
Met Office
FitzRoy Road
Exeter
Devon
EX1 3PB
United Kingdom

Link: How to find us
The Met Office headquarters and operations centre are located in Exeter, Devon.

 

Customers are the top priority for the Met Office, whether the general public, or a company.

You can access our Customer Centre, any time of the day or night by phone, fax or e-mail. Trained staff will help you find the information or products that are right for you. This service is partly funded by the Ministry of Defence.

Public Open Days
The Met Office is opening its doors to the public on a number of dates throughout the year. Find out more about the world of weather and explore our state of the art building. Be warned spaces go quickly!

Feedback

The Customer Centre will deal with any feedback or complaints arising from any service provided by the Met Office.
Guidance notes for providing feedback

Media Centre

The Met Office Press Office is staffed by trained meteorologists and journalists, who can be contacted 24/7. It is available for journalists and media researchers only.
How to contact the Press Office

Conferencing at the Met Office

The Met Office conference facilities are now available for hire to external companies.

For further information, pricing and availability please contact conferencing@metoffice.gov.uk.

Education service

Our Education Service is for primary and secondary pupils and teachers.
How to contact the Education team

Careers

Looking for a career to challenge and stimulate you? If so, then employment with the Met Office could be for you.
More about careers at the Met Office

 
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