Contact
Us
Establish
Connection. |
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Contact Us
If you've got questions, comments or suggestions, feel free
to contact us! Our staff strives to answer customer requests
as quickly as possible. Most senders receive a response within
one business day. If you are a current ImHosted.Com™
customer seeking technical support, please visit our Customer
Support Center for total customer care.
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| Departments |
Handles: |
|
Support & Technical Issues:
Open
a Support Ticket |
Alert
Site down, broken CGI scripts, Network Issues, FTP/uploading
problems, control panel issues. |
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Billing & Accounts:
Open
a Billing Ticket |
Enable/Disable
SSH, Billing Issues, Plan Upgrades, Purchase Add-ons,
Suspension Notices, Domain Name Issues, Account Login
Problems. |
|
General, Sales Questions:
Fill
out Contact Form |
If
you have any questions before signing up, you can reach
us here. |
Webmaster
& Misc Issues:
Fill
out Report Form |
Report
Site issues/mistakes. Inform us of SPAM abuse, Copyright
infringment, illegal activity or any other miscellaneous
issues here. |
Service Forms:
Fill
out a Form |
Use
these forms to upgrade/downgrade accounts, order SSL certificates,
park or point domain names, add DNS nameservers, cancel
accounts, update credit card details and more. |
| Goto
HelpDesk (Open & Track Tickets) |
|
Live
Chat
(Refresh page to update status) |
|
| Live Operators |
Division |
UIN |
Live Status |
Add |
| Ashley
B. |
Support |
300772025 |
 |
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| Dijo
T. |
Support |
242559147 |
 |
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| Jase
P. |
Support |
194037608 |
 |
|
| James
J. |
Support |
286188997 |
 |
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| Michael
B. |
Support |
229665133 |
 |
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| Merlin
M. |
Support |
237607975 |
 |
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| Johnny
P. |
Billing,
Activations,
Domains |
262966072 |
 |
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To
chat to our live chat operators, you must download and
install ICQ! (free)
Available at: http://www.icq.com/download/
(Windows 98/2000/Me/XP/Mac) |
| Important
Notes:
Our live chat technicians are ONLY trained to cover their
specific divisions. If you have a query that's not related
to that division, you must open
a ticket. Our support techs are not trained and do
not have the required tools to deal with issues outside
their division. |
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|
Address:
501 Silverside Road,. Suite 105
Wilmington, DE 19809
United States
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Contact:
206-350-1713 (voice-box)
206-350-1714 (fax)
Monday-Friday 9am - 5pm;
Saturday 9am - 1pm
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Address:
251 Varsity Parade
Varsity Lakes, QLD 4227
Australia
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General:
877-322-7003 (phone/fax)
Monday-Friday 9am - 5pm;
Saturday 9am - 1pm |
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Support:
Customer Support Center
24 hours a day, 7 days a week
Email/Live
Help |
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Delaware,
United States
Australia