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Press Releases

May 12, 2005. Provide Support Adds Visitor's Geographic Location Feature

New York, NY - May 12, 2005 - Provide Support, a website customer chat service, announces the release of software version 3.2.3. This software release is an update of Provide Support's standalone Windows operator console. Like all previous software versions, it may be downloaded for free by all users, including those currently in the 10-day free-trial period...

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March 28, 2005. Provide Support Releases Chat Software Update

NEW YORK, NY - March 28, 2005 - Provide Support, a customer service chat hosting service, announces the release of software version 3.1.2. This software release is an update of the optional Windows-based operator console that may be used instead of the web-based console. The new version may be downloaded for free by all users, including those currently in the free-trial period...

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March 1, 2005. Provide Support Offers Live Chat to eBay Auction Sellers

NEW YORK, NY - March 1, 2005 - Provide Support has begun offering its chat service to eBay sellers. Auction chat software can increase bids on eBay items, as potential bidders can ask questions and receive answers about items in real-time. Provide Support's auction chat allows sellers to point out the advantages of his or her item and even push to the visitor auction pages of other items he or she is offering...

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January 31, 2005. Provide Support Hires a New Marketing Manager

NEW YORK, NY, January 31, 2005 - Provide Support LLC, headquartered in New York, has recently hired Charles Rocha of Redmond, Washington as its new marketing manager. Rocha will be responsible for market research and promotion of Provide Support's hosted chat service. In addition, he will write documentation, ads, press releases, and technical articles on customer support chat technology, and oversee the Provide Support's current marketing campaigns and explore new marketing strategies...

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April 1, 2004. Provide Support Releases Online Customer Service Package

NEW YORK, NY - April 1, 2004 - Provide Support has announced the release of its online customer service package, giving webmasters the ability to provide live customer support to online visitors. In an on-going effort to improve the quality of customer service, ProvideSupport.com is now offering a new chat system that provides online business owners a solution to limited customer support capabilities. Using a 128-bit secure connection...

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