Testimonials Provide Support's customers are located all over the world and belong to a wide variety of markets and industries. They use our service because they've found that live support improves customer relationships, increases revenue, boosts brand recognition, and reduces sales and support costs. The following organizations have added Provide Support to their websites. We thank them for letting us know what they think of our service and allowing us to post their comments on this page.
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 |  "Our experience has been positive so far and it is helping us in generating more sales." Dr. Samer Taha
Muna Jeweley | |  "Having used other systems which just failed to deliver, the Provide Support Live help system exceeded all expectations. It has led to an increase in sales and a better experience for potential customers, and the technical and customer support from Provide Support is second to none." Shane McDonald
Zephyr Webdesign | | |  "We have Provide Support on our website and use it all day long for around 18 hours. Since installing this service, business and customer relations for 77 Canada Pharmacy has improved beyond our expectations. The live chat has been able to bridge the gap between potential customers who have difficulty speaking English over the phone, skeptical potential customers, and the average person who is uncertain of online ordering and credit card processing.
Provide Support will increase the bottom line and conversion rate for anyone operating an online business where customer service is a priority." Kylie - Customer Service
77 Canada Pharmacy | |  "Two features make your product preferable to others that I have installed for my customers. First, your price is outstanding; my customer was paying nearly triple the cost with his previous chat software. Second, and most importantly, my customer has several web sites on one dedicated server, and he can use one license of your software to support all of them. With the previous vendor, he would have had to purchase one license for each web site, which would have resulted in a ridiculous cost. I intend to use your product again with other customers when the opportunity presents itself." Denton Woodward
Xylograph, Inc. | | | 
"Your live chat and visitor monitoring software is the best thing that ever happened to my website! Increased sales, customer satisfaction are at the top of the list of benefits. I loved how I wasn't required to make a purchase to try out your amazing software, and since I've had it, I'm hooked. Customers have commented and they've said, "It's awesome, cool," and they are impressed by the service it enables businesses to provide to their customers. Our business sees providing top quality customer service as the number one priority on our list, something many businesses take for granted."
The Canadian Muslim | | 
"After a comprehensive search of online support services, BullionVault.com was delighted to find Provide Support's elegant solution. BullionVault.com allows private individual gold traders all over the world to buy and sell gold bullion online with each other at live spot market prices. This requires a high level of trust from potential customers and can be a lot to comprehend. Provide Support has enabled us to cost-effectively provide increased support levels to our customers world-wide, and to pro-actively initiate contact with new users and guide them through our service." Alex Edwards,
COO
BullionVault.com | | | 
"We have been very pleased with Provide Support's Live Chat system. It is simple and user-friendly. Also, It enabled us to solve a problem interactively with our clients, and thus, shortened our ticket resolution time."
Worria Affordable Web Hosting | | 
"ProvideSupport.com has the best live chat support software ever. 27Hosting had tried over 5 different support software and none works like ProvideSupport's software, it is relatively cheaper but it comes with an impressive GUI and a very well written software using J2EE."
27Hosting Company | | | 
"Within 24 hours of starting your free trial, we were believers!
As a ticket broker, it's sometimes a challenge to help customers select the right tickets from the thousands of seats we have available. With your real time monitoring, we noticed a customer that was having a hard time making a decision. ProvideSupport enabled us to immediately help the customer find the right seats and we closed the sale. We made 2 large sales in the 1st day of our trial that would not have happened without your software. Profit from those sales more than covered the cost of ProvideSupport's 1 year subscription, and that was under the free trial! I wish every product we purchased could offer such tremendous ROI. Thanks for a great tool!"
e-Tickets
Sports, Concert, Theater Ticket Specialists | | 
We have been using your software for about eight months now and I consider it to be the best investment we have ever made. As a software provider, the sale of our product can be difficult with just the website. Though we prominently display our phone number on the homepage, we feel that people are less threatened using your chat software. I can easily say that your software generates a 3000% return for the investment we make each month.
Keep up the great work. Mike Auger,
President
Pinnacle Cart | | | 
I would like to personally thank Providesupport.com for the fantastic product you have supplied us. Not only was it easy to set-up and personalise, but has also been a superb investment. This product surpasses all expectations we had of such a web-based messaging service. Our customers are quite frankly amazed at the level of service we can now offer. Thank you once again and keep up the fantastic work! Daniel French
Businessmagnet | | 
We have been a customer for 2 years and it is a fantastic application. It has proved invaluable for the insurance jobs seekers that visit our site, our advertising agencies that we work with and also our recruitment agency clients. It is an essential tool in our web application and an integral part of our customer service. Well done to all involved! Melanie Blakeley,
Site Director
Insurance Jobs Board | | | |
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