| 1. Can I reserve a suite or change my current reservation via e-mail? |
| 2. How do I get a copy of my bill? |
| 3. How can I be notified about future specials and promotions? |
| 4. How can I get a brochure about The Venetian? |
| 5. Do your suites have high-speed Internet access? |
| 6. How can I get information about the Venetian Players Club? |
| 7. How do I make an appointment at the Canyon Ranch SpaClub® and Salon? |
| 8. Do you have a fitness facility for guests? |
| 9. Do you have handicap-accessible suites? |
| 10. What kind of transportation is available from the airport to The Venetian? |
| 11. Is there a car rental facility near The Venetian? |
| 12. What time is suite check-in? |
| 13. What time is suite check-out? |
| 14. Does The Venetian offer on-site childcare? |
| 15. Does my suite have a coffeemaker? |
| 16. What credit cards are accepted by The Venetian? |
| 17. Are cribs available for infants? |
| 18. Where can I exchange my foreign currency for U.S. dollars? |
| 19. Can I order flowers from The Venetian? |
| 20. Do your suites have hairdryers? |
| 21. Are irons and ironing boards available for in-suite use? |
| 22. Does the Venetian offer on-site medical care? |
| 23. Do your suites have microwave ovens? |
| 24. Can I order movies in my suite? |
| 25. Does The Venetian have on-site parking? |
| 26. Can I bring my pet to stay with me at The Venetian? |
| 27. Do your suites have refrigerators? |
| 28. How do I charge items and meals to my suite? |
| 29. How can I arrange a day tour of the city or surrounding areas? |
| 30. Can The Venetian provide me with a wheelchair during my stay? |
| 31. How can I get complimentary suites? |
| 32. How can I get a brochure about The Venetian’s wedding services? |
| 33. If I forget my Venetian Players Club login and password, what should I do? |
| 34. How can I see the menus from The Venetian’s restaurants? |
| 35. How can I make a restaurant reservation? |
| 36. To which charitable organizations does The Venetian contribute? |
| 37. How can I learn about The Venetian’s open employment positions? |
| 38. What is the minimum bet for your table games (i.e., Blackjack, Roulette, Pai Gow, etc.)? |
| 39. Do you have a Poker Room? |
| 40. Do you offer gaming lessons? |
| 41. How do I get credit for my table games play with regards to receiving complimentaries? |
| 42. What are the denominations of your slot machines? |
| 43. If I have a ticket that I cashed out of a slot machine, how can I redeem it after I get home? |
| 44. How can I receive complimentaries for my table, slot, and video poker play? |
| 45. Can I redeem my winning Race and Sports Book ticket by mail? |
| 46. How can I find out if a specific sporting event will be shown in the Race and Sports Book? |
| 47. How do I apply for a casino credit line at The Venetian? |
| 48. How will I know if my casino credit application has been approved? |
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| Frequently Asked Questions |
Yes. You can change a reservation via e-mail at reservations@venetian.com
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You can receive a copy of your bill upon check-out or by contacting the Accounts Receivable department at either 702.414.4509 or via e-mail at ardept@venetian.com
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Learn about The Venetian’s specials and promotions by clicking on the icon at the upper right hand corner of our website homepage or by clicking here
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You can request a brochure by calling Suite Reservations at 888.283.6423 or directly at 702.414.4100. You can also request a brochure by e-mailing reservations@venetian.com or faxing 702-414-4805.
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High-speed Internet access is available in all of The Venetian’s suites, as are all connection cables for your laptop computer.
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Contact the Venetian Players Club at 877.444.5777 or click here
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You can call Canyon Ranch directly at 877.220.2688 or, for more general treatment information, click here
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You can purchase daily passes to Canyon Ranch SpaClub’s extensive fitness facility by calling 877.220.2688; for more general information click here
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Yes. The Venetian has both wheelchair-accessible suites and suites equipped for the hearing-impaired. Simply ask your Venetian representative for more information when booking your suite.
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There are many different transportation options in Las Vegas, including shuttle buses, taxis, and limousine services. If you would like to pre-arrange transportation to The Venetian, contact Concierge Services at 877.883.6423.
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Sav Mor Car Rental is The Venetian’s official on-site rental representative. If you would like to arrange a car rental, contact Sav Mor at 800.634.6779 between the hours of 8 a.m. and 3 p.m.
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Regular check-in begins at 3 p.m.; however, you can request an early check-in by calling the Hotel Operator at 877.883.6423. Based on availability; additional charges may apply.
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Regular check-out is at 11 a.m.; however, you can request a late check-out by calling the Hotel Operator at 877.883.6423. Based on availability; additional charges may apply.
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While we do not offer on-site childcare, you can obtain a list of childcare companies in Las Vegas by calling the Hotel Operator at 877.883.6423.
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While coffeemakers are not in the suites, you can rent a coffeemaker and coffee from In-Suite Dining by calling 702.414.1177.
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The Venetian accepts all major credit cards, including Visa, MasterCard, American Express, Discover and Diners Club.
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Yes. Upon arrival, simply contact the Hotel Operator at 877.883.6423 and a crib will be delivered to your suite.
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You can exchange foreign currency on the casino floor, at the main cashier cage.
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Yes. You can purchase flower arrangements through The Venetian Floral department by calling 866.395.4345.
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All suites at The Venetian are equipped with a hairdryer. It can be found in the bathroom vanity desk drawer.
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All suites at The Venetian are equipped with both an iron and an ironing board. Both can be found in your suite’s closet.
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The Venetian does not have on-site medical care; however, we do have trained Emergency Medical Technicians on site 24 hours a day.
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Microwave ovens are not available in any of the suites.
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You can order movies in your suite by using the Pay-Per-View service available on your in-suite television system.
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The Venetian provides complimentary valet and self-parking.
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The Venetian welcomes all ADA-approved service dogs with proper documentation. Documentation may include an ADA card, ADA tags, or an identifying vest worn by the pet in question.
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The Venetian will provide your suite with a refrigerator based on availability. Upon arrival, simply contact the Hotel Operator at 877.883.6423 to request a refrigerator.
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You can arrange to charge items to your suite through the Front Desk. To do so, you will need to provide the Front Desk with a credit card or a $150-per-day cash deposit and will need to carry a photo ID to make charges to your suite.
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You can arrange a tour of Las Vegas or the surrounding areas through Concierge Services at 877.883.6423.
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Yes. Upon arrival, simply contact the Hotel Operator at 877.883.6423 and request a wheelchair.
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For more information about complimentary suites, contact the Venetian Players Club at 877.444.5777.
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You can get more information about Venetian weddings by contacting Wedding Services at 866-548-1807.
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Contact the Venetian Players Club at 877.444.5777 and a Venetian representative will retrieve your login and password for you.
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You can obtain a copies of our restaurants’ menus from Concierge Services or by clicking here
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You can make a restaurant reservation by clicking here or by contacting Concierge Services at 877.883.6423.
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The Venetian has created its own charitable organization called The Venetian Foundation. The Venetian Foundation provides guidance for all of The Venetian’s charitable donations, community outreach/development programs, and team member support programs.
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The Venetian lists all employment opportunities on JobFlash or you can listen to the listings via telephone: 702-414-5627
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Table minimums are adjusted based on business demands, and generally start at $10 during the week and $15 on weekends.
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In January of 2006, we are scheduled to open our first-ever Poker Room, which will be the largest and most elegant in Las Vegas.
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We currently offer complimentary gaming lessons seven days a week. You can learn Craps at 11 a.m. and 5 p.m., Roulette at noon, and Blackjack at 12:15 p.m. daily in the casino.
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After you have selected where you would like to play, provide the supervisor with valid identification. The supervisor will be able to issue you a player’s card for rating.
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We offer a wide variety of denominations from 1 cent to $500.
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Simply mail us a copy of your driver’s license with the ticket. Casino Accounting will research the ticket and, when it is found to be valid, will send you a check.
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Before you begin to play, visit our Venetian Players Club booth to get a Venetian Players Club card. They will be able to explain the programs we have at the time of your visit.
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Yes. The instructions can be found on the back of each betting ticket.
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While we subscribe to all major sport TV contracts, we are unable to know in advance if a specific game will be shown.
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To apply for a casino credit line, simply click here
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An approval letter will be sent to you as soon as your application has been processed and reviewed. You can also call our toll-free Casino Credit Hotline at 877.379.6777.
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