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COWBOY HATS - WE'RE SURE WE HAVE A COWBOY HAT OR WESTERN HAT FOR YOU. WE HAVE GREAT DEALS AND
AN UNMATCHED SELECTION ON SUCH AS FUR COWBOY HATS AND WOOL COWBOY HATS
RAFFIA - MEXICAN PALM - TOYO - PANAMA AND SEAGRASS STRAW COWBOY HATS - CRUSHABLE AND SHAPEABLE COWBOY HATS
WEATHERED COWBOY HATS AND AUSTRALIAN HATS CREATED BY MANUFACTURER'S SUCH AS BAILEY - RENEGADE
CHARLIE 1 HORSE - RESISTOL - STETSON OR SHADY BRADY. WE CARRY THE NEWEST STYLES OF COWBOY HATS AT HATCOUNTRY.

Cowboy Hats | Western Hats | Western Wear | Australian Hats - Hatcountry  
Cowboy Hats | Western Hats | Western Wear | Australian Hats - Hatcountry

Cowboy Hats, Australian Hats and Western Hats are Hatcountry's specialty. With over 500 styles to chose from it is safe to say that we are the
#1 place to find Quality Brand Name Western Hats from company's such as Bailey Hats - Renegade Hats - Resistol Hats - Stetson Hats
and Shady Brady Hats on the internet. If you find a cowboy hat made by one of these manufacturers that's still in production and it's not
on our site we're positive we can get that special western hat for you. Just email us a info@hatcountry or give us a call at 1-800-915-HATS.

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COWBOY HATS - WE'RE SURE WE HAVE A COWBOY HAT OR WESTERN HAT FOR YOU. WE HAVE GREAT DEALS AND AN UNMATCHED SELECTION ON SUCH AS FUR COWBOY HATS AND WOOL COWBOY HATS - RAFFIA - MEXICAN PALM - TOYO - PANAMA AND SEAGRASS STRAW COWBOY HATS - CRUSHABLE AND SHAPEABLE COWBOY HATS - WEATHERED COWBOY HATS AND AUSTRALIAN HATS CREATED BY MANUFACTURER'S SUCH AS BAILEY ö RENEGADE - CHARLIE 1 HORSE - RESISTOL - STETSON OR SHADY BRADY. WE CARRY THE NEWEST STYLES OF COWBOY HATS AT HATCOUNTRY.
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Ê Returns and Exchanges
Ê


RETURNS AND EXCHANGES

By placing an order on this website, you indicate that you have read and agree to the following return policies and conditions.

All returns and exchanges should be shipped to the following address:

Hatcountry/Returns and Exchanges (RMA# *)
6021 Woodale Road
East Stroudsburg, PA 18301

* Note: RMA# must be clearly labeled on the outside of the box.


Provide written detailed instructions with the shipped return stating your name and the order number. Indicate any exchanges for another item. Include style, color and size of the exchange item. If you have any questions please feel to contact us for further information.

If you wish to return or exchange a product please contact us first at Returns & Exchanges or at 1-800-915-HATS (4287) so that we can issue you a Return Merchandise Authorization number (RMA#).

Returns must meet ALL Applicable Criteria:
*Closeout sales are FINAL and will not be accepted for returns or exchanges.
*Products must be returned to Hatcountry in un-used condition and in their original packaging (hang tags, manufacturer’s box, packaging paper, plastic bags, etc.)Please be sure to package well.
Items showing any signs of wear such as removal of tags, finger prints, makeup stains, sweat stains, reshaping, or removal of accessories are not eligible for return or exchange.
*A valid Return Merchandise Authorization (RMA) must be clearly marked on the box.

Upon receiving returned or exchanged goods, Hatcountry will inspect the returned purchase and refund your money or send out the exchanged product, provided you meet the conditions listed above. If the returned items do not comply with any of the criteria listed above, they will be shipped back to you at your own cost. Please allow us 2-3 weeks for processing. 4-7 weeks for special order items.

Delivery charges will NOT be refunded. All refunds and exchanges must be requested within 20 days from the date your product left the warehouse ( regardless of when you actually took delivery of the product). Your items must reach us within 30 days from the ship date. Items received after 30 days will NOT be accepted for return or exchange. Items returned after the 30 day period has expired will be shipped back to the customer at their expense.
A $10.00 or 10% of purchase price restocking/shipping fee per item, whichever is greater, will be charged on all standard return or exchanged purchases. Special order items manufactured specifically for the customer are subject to a 20% restocking fee per item on returns and exchanges, where the value of a single item is over $100 but less than $500. If the value of a single product is over $500, then a 50% restocking fee per item on returns and exchanges will apply. International reshipping fees are equivalent to our standard international shipping rates.

Hatcountry does not cover the shipping cost unless the item delivered was damaged upon receipt. If this happens to be the case contact us immediately and provide explanation of said damage so that we may take appropriate action. We must be contacted within 1 week of the delivery date. If we are contacted after 1 week, we will assume that the product was not damaged during delivery.

Holiday Returns:
All holiday orders placed between November 1 and December 25th qualify for a returns approval, RMA#, through January 25th. After January 25th we will no longer accept any holiday returns or exchanges. Holiday returns are subject to the standard return policy.

Cancellation Information:
Your credit card will be billed at time of purchase.
If you wish to cancel the order please notify us within 24 hours of the purchase and we will refund your credit card. If you wish to cancel you order after 24 hours have past, a $15.00 or 15% of purchase price restocking fee, whichever is greater, on standard orders will be charged on all canceled purchases. Please refer to our return policy above for fees on special orders.

The above stated Returns and Exchange Policy is FINAL. Our arrangements with our suppliers and manufacturers allow us no room to make exceptions. Hatcountry reserves the right on all exchanges or refunds to have the final say.
Thank you for shopping at Hatcountry.


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