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First Time Guide

Step 1) Modify DNS Settings
Please skip this step if you registered your domain uswebhosting.com. In order for your website to be accessed, you need to point your domain name to our servers. To accomplish this, go to the website of the registrar that handled your domain registration, and select the option to modify your DNS (Domain Name Server) record. Your DNS settings are sent to you in the 1st email after you sign up. The DNS changes take anywhere from 24 to 72hours to take effect.

  • For godaddy.com customers

Click here to change your DNS settings if you used godaddy.com to register your domain name. When prompted, enter the name and password you used to create your domain. Then click on manage domains, then the domain name you wish to change. Under nameserver summary, click on "click here to see details or modify". Once there, change nameserver 1 to ns1.uswebhosting.com and nameserver 2 to ns2.uswebhosting.com and save theses settings.

  • For register.com customers

Click here to change your DNS settings if you used Register.com to register your domain name. When prompted, enter the name and password you used to create your domain, and click on "Modify DNS". Check off the "Delete" boxes next to all existing DNS entries, and enter our settings in each of the blank boxes (directly below the settings to be deleted). Then click on "Yes" to enter your changes. You will then be sent a confirmation via e-mail (to the e-mail address you provided at the time your domain was registered) which must be returned in order for these changes to take effect. No changes will be made unless you return that notice.

  • Verisign / Network Solutions Customers:

Click here to change your DNS settings if you used Network Solutions to register your domain name. Enter your domain name or account number and password, and click "Go". Select "I want to:" "transfer my Domain Name to another ISP", and click on "Go". Enter your e-mail address (this should be the e-mail address you provided at the time your domain was registered), and click on "Go". You should now see your complete domain name record and contact information. Scroll down about half way through the form to the "Name Server Information" section, and replace the old Primary and Secondary DNS settings sent to you in the sign-up email from uswebhosting.com. Click on "Submit This Form For Processing". You will then be sent a confirmation via e-mail (to the e-mail address you provided at the time your domain was registered) which must be returned in order for these changes to take effect. No changes will be made unless you return that notice.

Step 2) Test your domain
You will not be able to receive e-mail at your domain, nor upload or access your website with your domain name until your domain registration is processed, or the DNS settings are changed by your registrar (it usually takes from 24 to 72 hours). To confirm your domain is active and DNS settings are correct, access your domain name in a web browser as you would any other website. If you see your new empty web directory or a "Coming Soon" message, your domain is pointed to our servers and is ready for use. If you see something else, and it has been over 72 hours since you registered your domain or changed DNS settings, please contact your registrar for support. Also, make sure you provided the correct DNS settings (see step 2) by viewing your domain record through your registrar. You can also use dnsstuff.com WHOIS tool for the most up to date information about your domain name. Please make sure that the whois record for your domain shows our DNS settings.

Step 3) Set up mailboxes
Log in to your control panel. Click "Add/Remove Accounts" link. Click "add account" link at the bottom, and fill in the email address and password you wish to create. You may leave the Quota field the same. Click "Create". You have just created an email address.

Step 4) Set up your mail client
There is an automated set up option available through the Control Panel. Alternatively, you may use this guide. To configure reception of your e-mail, choose the option to set up a new mail account in your default mail client (i.e. Outlook Express or Eudora) and enter the following settings for your mail servers: Incoming Mail Server (POP3): mail.yourname.com Outgoing Mail Server (SMTP): mail.yourname.com For sending mail, you must enable SMTP authentication in your e-mail client. If you have Outlook Express as your e-mail client software, please follow the instructions below to set up incoming and outgoing mail:

    1. Click on "Tools", "Accounts", and "Mail" tabs.
    2. Click on the "Add" and "Mail" tabs.
    3. Under "Display name", enter the name you want people to see when they receive your messages, and click on "Next".
    4. Enter the complete e-mail address for the account you are trying to set up in the "E-mail address" field, and click on "Next".
    5. Enter mail.yourname.com in both the "Incoming Mail Server" and the "Outgoing Mail Server" fields, and click on "Next".
    6. Enter your complete e-mail address in the "Account Name" field. For example, if your email address is info@yourname.com, you would enter "info@yourname.com" as the account login name.
    7. Enter your mailbox password in the "Password" field, and click on "Next".
    8. Click on "Finish".
    9. Click on "Tools", "Accounts", and "Mail" tabs.
    10. Select your newly created mailbox, click on "Properties", and the click on "Servers".
    11. Under "Outgoing Mail Server", check off the "My server requires authentication" box, as our SMTP outgoing mail servers require authentication prior to sending messages.
    12. Send a test message to your new mailbox to verify all settings are correct.

Step 5) Design your website
We offer web design services and free web templates for Do It Yourself designers. The templates can be found by logging in and clicking on the "Downloads" link. Enjoy the convinience of hosting and web design with the same great company.
We also offer the free use of our SiteBuilder tool. This tool is for design beginners, and for those that want to design a site quickly. Though it is a great tool, it does not replace a web designer, and has its limitations. In order to use it, go directly to the SiteBuilder page, and begin the design process. SiteBuilder is very self explanatory, and takes you through the five steps where you pick a template for your site and modify it. If you are looking for more specific instructions, please log in to your acccount, click on the download link, and download the SiteBuilder manual.
After you have gone through 4 steps of the design process, the 5th step will give you a temperary URL (it will look something like af342242.sitebuilder.mywebsitestudio.com) . Note that URL down, or email it to yourself. Open a support ticket asking us to activate SiteBuilder, and copy that temperary URL in there. We will then activate your SiteBuilder and send you instructions on how to log in to your site. After it is activated, you can log in and in step 5 you will see a Publish button. Click it, and you are online!

Step 6) Upload your website
You can use our web based File Manager, your web browser, MicrosoftR FrontPageR, Adobe GoLive, PageMill, Macromedia Dreamweaver, or any FTP program to upload (publish) your website to the Internet. You can upload, copy, create, rename and delete files and directories online as many times as you need, 24 hours a day 7 days a week. Note: unless you have a dedicated IP, you will only be able to upload through the Control Panel until your domain resolves to uswebhosting.com servers. If you are looking for a free FTP program, we recommend SmartFTP, which can be downloaded from smartftp.com
If you do decide to use SmartFTP to upload, make sure the Address field shows "ftp.yourdomainname.com", the username is your main Cpanel username sent to you in the welcome email, and the password is the password to go along with that username. The port has to be set to 21. you can view tutorials available from smartFTP.com as well, they are very helpful.

Step 7) Access the Control Panel
You can access your control panel after the DNS fully resolves to our servers by simply typing http://yourdomainname.com/cpanel , replacing the yourdomainname.com with your domain name. If you need to access Cpanel before your DNS resolves, you can access it by pointing your browser to http://xxx.xxx.xxx.xxx/cpanel , replacing the x's with your IP address. Administrative control panel can be accessed here.

Step 6) Access Webmail
All of our accounts come with Webmail. In order for your email to function properly, DNS must fully resolve to our nameservers. Please allow up to 72 hours for that to happen. After it resolves, webmail can be accessed by pointing your browser to http://yourdomain.com/webmail

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