| Case
Studies |
|
| Case
1: |
| Client:
A Leading Services Company |
| Problem
Posed: Clients were dissatisfied with
the current status reporting & billing
process. Inquiries to various department of
the company yielded different answers. |
| Inkorus
Problem Analysis: Business Process Analysis
of the existing Client Information System
revealed that a mix of paper-based, excel-based
and telephonic and manual systems was being
used to handle the crucial Client information.
|
| Inkorus
Solution: Business Process Automation
of the Client Information System was carried
out. A new system was developed where the
Client master data was stored in a secure
database which served as the authoritative
source for the latest Client Information.
All new client information was fed into this
system before it became available for further
use. |
| End Result:
Client satisfaction & confidence increased
tremendously |
| Case 2: |
| Client:
A Leading Services Company |
| Problem
Posed: The Company was facing problems
with tracking its resources and how they were
deployed at the Client site. As a consequence
company also faced loss of revenue & customer
confidence due to inaccurate billing. |
| Inkorus
Problem Analysis: Business Process Analysis
of the existing resource management System
revealed that a mix of paper-based, excel-based
and telephonic and manual systems was being
used to manage & track its resources and
their deployment. |
| Inkorus
Solution: Business Process Automation
of the Resource Management System was carried
out. A new system was developed to carry inventory
of all the resources of the Company. This
inventory was updated and modified as it changed.
The deployment of resources and the billable
time at various Client-sites could be monitored
|
| End Result:
Company was able to do better resource management
& billing became easier. Company revenues
rose as a result of better resource management
& deployment. Client confidence increased
due to accurate billing and quick fulfillment
of Client requirements. |
| Case 3: |
| Client:
A Real Estate Company |
| Problem
Posed: The Company was facing problems
with informing its Clients quickly about new
properties that were now available for buying,
selling or renting. This lead to increased
business getting lost to competitors. |
| Inkorus
Problem Analysis: Business Process Analysis
of the existing property promotions system
revealed that a mix of paper-based, excel-based
and telephonic and manual systems was being
used to promote properties to its Clientele.
|
| Inkorus
Solution: Business Process Automation
of the Property Promotions System (PPS) was
carried out. A website was developed as part
of the Property Promotions System. Althought
an excellent Admin/Back Office module was
provided with the system to manage the dynamic
property promotions information, the Client
wanted Inkorus to provide a total solution.
Inkorus provided services on an annual maintenance
contract to the Client for daily updations
to the properties on the PPS. |
| End Result:
Company was able to do better property promotions
to its Clients. Company revenues rose as a
result of increased property leasing and sales.
|
| case 4: |
| Client:
An International Management Consulting Company |
| Problem
Posed: The Company wanted to carry out
a subtle market promotions program to generate
leads & enquiries from new Fortune 500
& Global 2000 customers for the World's
#1 Business Intelligence Enterprise Software
Solution for which it was a VAR. Being in
the business of Management Consulting and
not in sales the Company wanted a dignified
approach to business development. |
| Inkorus
Problem Analysis: Inkorus confirmed the
Client's belief that definitive, original
technical articles-backed by solid research
data with fresh insights into the existing
and proposed business intelligence system-in
trade journals read by the appropriate functional
and business heads would lead to product awareness,
interest, desire & enquiries. |
| Inkorus
Solution: Extensive research was carried
by Inkorus out on the existing BI systems
and the new BI technology. Based on this research,
an article on the said Business Intelligence
Technology was written by Inkorus. This article
explored the strength & weaknesses of
the existing systems being used by a majority
of Fortune 500 and Global 2000 enterprises
vis-ŕ-vis the new BI technology. |
| End Result:
Company submitted the article to various trade
journals and although definitive results are
still awaited, the Client was confident that
the article would generate an overwhelming
response. |
| case 5: |
|
Client:
A UK-based Management Consulting Company
|
| Problem
Posed: The Company wanted to carry out
research & develop a report on E-governance
across the world and its application to UK.
|
| Inkorus
Problem Analysis: Inkorus suggested that
the research be broken down according to application
of E-governance in countries following governance
processes similar to the British system and
the others |
| Inkorus
Solution: Inkorus carried out extensive
research on E-governance and its applications
in various government bodies-local, provincial
and federal. Specific efforts were spent on
gathering research data on applications of
E-governance in UK and countries with similar
government processes, such as Australia, Canada
& India. A report was created encompassing
this research and elaborating on possibilities
of applying E-governance in various UK government
bodies. |
| End Result:
The Company presented the report to its Clients
and won acclaim for its path-breaking analytical
& visionary report. |
| |
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case studies |
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