| More
Success Stories |
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| Case 1: |
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Client:
A Leading Services Company |
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Problem
Posed: Clients were dissatisfied with
the current status reporting & billing process.
Inquiries to various department of the company
yielded different answers. |
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Inkorus
Problem Analysis: Business Process Analysis
of the existing Client Information System
revealed that a mix of paper-based, excel-based
and telephonic and manual systems was being
used to handle the crucial Client information. |
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Inkorus
Solution: Business Process Automation
of the Client Information System was carried
out. A new system was developed where the
Client master data was stored in a secure
database which served as the authoritative
source for the latest Client Information.
All new client information was fed into this
system before it became available for further
use. |
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End
Result: Client satisfaction & confidence increased
tremendously |
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| Case 2: |
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Client:
A Leading Services Company |
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Problem
Posed: The Company was facing problems
with tracking its resources and how they were
deployed at the Client site. As a consequence
company also faced loss of revenue & customer
confidence due to inaccurate billing. |
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Inkorus
Problem Analysis: Business Process Analysis
of the existing resource management System
revealed that a mix of paper-based, excel-based
and telephonic and manual systems was being
used to manage & track its resources and their
deployment. |
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Inkorus
Solution: Business Process Automation
of the Resource Management System was carried
out. A new system was developed to carry inventory
of all the resources of the Company. This
inventory was updated and modified as it changed.
The deployment of resources and the billable
time at various Client-sites could be monitored. |
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End
Result: Company was able to do better
resource management & billing became easier.
Company revenues rose as a result of better
resource management & deployment. Client confidence
increased due to accurate billing and quick
fulfillment of Client requirements. |
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| Case 3: |
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Client:
A Real Estate Company |
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Problem
Posed: The Company was facing problems
with informing its Clients quickly about new
properties that were now available for buying,
selling or renting. This lead to increased
business getting lost to competitors. |
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Inkorus
Problem Analysis: Business Process Analysis
of the existing property promotions system
revealed that a mix of paper-based, excel-based
and telephonic and manual systems was being
used to promote properties to its Clientele. |
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Inkorus
Solution: Business Process Automation
of the Property Promotions System (PPS) was
carried out. A website was developed as part
of the Property Promotions System. Although
an excellent Admin/Back Office module was
provided with the system to manage the dynamic
property promotions information, the Client
wanted Inkorus to provide a total solution.
Inkorus provided services on an annual maintenance
contract to the Client for daily updations
to the properties on the PPS. |
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End
Result: Company was able to do better
property promotions to its Clients. Company
revenues rose as a result of increased property
leasing and sales. |
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| Case 4: |
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Client:
An International Management Consulting Company |
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Problem
Posed: The Company wanted to carry out
a subtle market promotions program to generate
leads & enquiries from new Fortune 500 & Global
2000 customers for the World's #1 Business
Intelligence Enterprise Software Solution
for which it was a VAR. Being in the business
of Management Consulting and not in sales
the Company wanted a dignified approach to
business development. |
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Inkorus
Problem Analysis: Inkorus confirmed the
Client's belief that definitive, original
technical articles-backed by solid research
data with fresh insights into the existing
and proposed business intelligence system-in
trade journals read by the appropriate functional
and business heads would lead to product awareness,
interest, desire & enquiries. |
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Inkorus
Solution: Extensive research was carried
by Inkorus out on the existing BI systems
and the new BI technology. Based on this research,
an article on the said Business Intelligence
Technology was written by Istrat. This article
explored the strength & weaknesses of the
existing systems being used by a majority
of Fortune 500 and Global 2000 enterprises
vis-ŕ-vis the new BI technology. |
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End
Result: Company submitted the article
to various trade journals and although definitive
results are still awaited, the Client was
confident that the article would generate
an overwhelming response. |
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| Case 5: |
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Client: A UK-based Management Consulting
Company |
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Problem
Posed: The Company wanted to carry out
research & develop a report on E-governance
across the world and its application to UK.
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Inkorus
Problem Analysis: Istrat suggested that
the research be broken down according to application
of E-governance in countries following governance
processes similar to the British system and
the others. |
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Inkorus
Solution: Istrat carried out extensive
research on E-governance and its applications
in various government bodies-local, provincial
and federal. Specific efforts were spent on
gathering research data on applications of
E-governance in UK and countries with similar
government processes, such as Australia, Canada
& India. A report was created encompassing
this research and elaborating on possibilities
of applying E-governance in various UK government
bodies. |
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End
Result: The Company presented the report
to its Clients and won acclaim for its path-breaking
analytical & visionary report. |
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| Case 6: |
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Client: A Leading Manufacturing Firm |
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Problem
Posed: Low Productivity, high inventory
(30 days), High Manufacturing Costs |
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Inkorus
Problem Analysis: Traditional working
systems, improper Layouts, roles & responsibilities
not defined, Material handling problems Istrat
Solution: Implementation of Business Process
Re-engineering & Toyota Production System
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End
Result: Productivity Increase of 45%,
High Inventory reduced to 11 days, Costs reduced
by 25% |
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| Case 7: |
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Clients:
Leading Manufacturing Firms, SME |
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Problem
Posed: Higher Manpower Costs |
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Istrat
Problem Analysis: Improper Work Distribution,
Poor Manpower Planning, Roles and Responsibilities
not defined |
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Inkorus
Solution: Applied MOST (Maynard Operation
Sequence Technique by H. B. Maynard & Company,
Inc) - A latest state-of-art Work Measurement
technique in Direct areas viz. Machining lines,
Assembly lines, Painting, Fabrication, Welding,
Packaging & Indirect areas of stores, accounts
& other clerical work at the Clients' site. |
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End
Result: Cost reduction of around 10% |
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