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About
Us
www.foreverfavors.com
offers personalized wedding favors, chocolate wedding favors,
keepsake favors, birthday party favors, baby shower favors,
birth announcements and special party favors. We specialize
in creating wedding and party favors by offering a wide selection
of elegant designs. We take pride in our affordable wedding
favor pricing and the quality of workmanship on our personalized
wedding favor products. Personalized wedding favors are a great
addition to a table and will bring enjoyment during the reception
or bridal shower. Wedding and party favors can also serve as
a token of appreciation, a way to thank your guests. Give your
guests something special to remember your special day.
Contact
Information:
6241 Yarrow Dr. Suite F
Carlsbad, CA 92011
Tel: (760)476-0412
Fax: (760)476-0250
Email: info@foreverfavors.com
Customer Service Hours: 9:00am - 5:00pm (Pacific Time) Monday
- Friday
Order
Processing and Shipping:
We only ship chocolate Monday, Tuesday and Wednesday. All chocolate
orders are shipped via FedEx Express service (please allow 7
business days for processing). All shipments require signature
at the time of delivery. No package will be left at the place
of delivery unless it is signed for. Shipping with no signature
request is possible upon customer request, however, we are not
responsible for packages shipped with no signature request.
Mint tins, life savers and non-personalized items are shipped
via FedEx Ground Service (3-5 business days). All chocolate
shipments are shipped in insulated boxes, with gel ice during
the summer months. Shipping charges are calculated at the time
of checkout.
PAYMENT
POLICY
We accept Visa, Mastercard and American Express. Or you may
send a money order for the total amount of the order, including
shipping, to the address above. Please allow an extra 2 weeks
for us to process orders placed by money order.
RETURN
POLICY FOR PERSONALIZED ITEMS
Personalized items, all chocolate and candy items, or orders
made to order are non-refundable. We are not responsible if
you provide the wrong date or misspell text, so please verify
your dates and spelling of the text content very carefully.
Shipping charges are non-refundable. If we made a printing error,
the product will need to be returned to us. All requests for
refunds must be communicated to us within 7 days of receiving
the order. We will either reprint the customers order to their
specifications, or refund their purchase price. If they pay
with a credit card, we will "credit" their card for the amount
of their purchase in a timely manner, or issue them a refund
check if they paid by money order. Cancellations must be made
within 24 hours of placing your order. In an effort to provide
the best quality product, we reserve the right to modify our
wrapper designs at any time without notification. All returned
merchandise must be shipped prepaid freight. No refunds are
given past 30-days of purchase date.
RETURN
POLICY FOR NON-PERSONALIZED ITEMS
All requests for refunds must be communicated to us within 7
days of receiving the order. There is a 20% handling charge
on all returns. Shipping charges are non-refundable. Your order
must be returned in its originally boxed condition. Please contact
us before doing so, so that we may give you return shipping
instructions. If customers pay with a credit card, we will "credit"
their card for the refund amount in a timely manner, or issue
them a refund check if they paid by money order. Cancellations
must be made within 24 hours of placing an order. Defective
products can be returned for replacement of the same exact product,
without a restocking fee being assessed. All returned merchandise
must be shipped prepaid freight. No refunds are given past 30-days
of purchase date.
PRIVACY
POLICY
Sweet
Reflections has created this privacy statement in order to demonstrate
our firm commitment to privacy. The following discloses our
information gathering and dissemination practices for this website.
This
site may contain links to other sites. Sweet Reflections is
not responsible for the privacy practices or the content of
such Web sites.
Our
site uses an order form for customers to request information,
products, and services. We collect visitor's contact information
(like their email address) and financial information (like their
account or credit card numbers). Contact information from the
order form is used to send orders and information about our
company to our customers. The customer's contact information
is also used to get in touch with the visitor when necessary.
We do not sell information collected from our visitors/customers.
Users
may opt-out of receiving future mailings; see the choice/opt-out
section below. Financial information that is collected is used
to bill the user for products and services. No customer information
is shared with any other firm or entity in any form.
Security
This site has security measures in place to protect the loss,
misuse and alteration of the information under our control.
SSL is used to transfer sensitive information.
Choice/Opt-Out
This site gives users the following options for removing
their information from our database to not receive future communications
or to no longer receive our service.
You
can send email to info@sweet-reflections.com
You
can send mail to the following postal address:
Sweet
Reflections,
6241
Yarrow Dr. Suite F.
Carlsbad, CA 92011
If
you have any questions about this privacy statement, the practices
of this site, or your dealings with this Web site, you can contact
us at: info@foreverfavors.com
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