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TIMESTAMPS
The Wayback Machine - https://web.archive.org/all/20060317044345/http://www.fitnesource.com/shoesandapparel.htm
I'm truly humbled - You just gave us a 95 rating on your customer satisfaction
survey - a 95! I believe you are, by far, the best customers any company could
possibly have. Of course all 322
employees are celebrating at Road Runner Sports - but that doesn't mean we're
resting on our laurels. You have choices every time you venture out to buy
running equipment - and we know it! Our mantra at RRS is "Caring for the
Customer" and every person lives this every day. I wish I could tell you
we've never screwed up anyone's order; but we're human and we do drop the ball
once and a while. My promise to you is we'll do whatever it takes to personally
satisfy you every time. If you, for whatever reason, feel we haven't lived
up to this commitment, call us: (800)636-3560, and I will make it right.
