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Any time you have any questions, comments or suggestions you can feel free to contact us! Our team of dedicated and professional staff strive to answer customer requests as quickly as possible. We have a record response time. Most questions are responded to within one business day.

  • Visit the Support Center for total customer care.

  • Web/Email

    Departments Handles:

    General, Sales Questions:
    Fill Out Contact Form

    If you have any questions before signing up, you can reach us here.

    Billing & Accounts:
    Open a Billing Ticket
    (client use only)

    Enable/Disable SSH, Billing Issues, Plan Upgrades, Purchase Add-ons, Suspension Notices, Domain Name Issues, Account Login Problems.

    Support & Technical Issues:
    Open a Support Ticket
    (client use only)

    Alert Site down, broken CGI scripts, Network Issues, FTP/uploading problems, control panel issues.
    Goto HelpDesk (Open & Track Tickets)


    Live Chat
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    To chat to our live chat operators, you must download and install ICQ! (free)
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    Important Notes: Our live chat technicians are ONLY trained to cover their specific divisions. If you have a query that's not related to that division, you must open a ticket. Our support techs are not trained and do not have the required tools to deal with issues outside their division.


    LYPHA™ POP Locations

    United States
    Australia


    Address:

    Lypha Networks
    8345 NW 66TH ST #7633
    Miami, Florida 33166-2626
    USA


    Address:

    Lypha Networks
    251 Varsity Parade
    Varsity Lakes, QLD 4227
    Australia

    General:
    206-600-6855 (voicebox)
    206-600-6955 (fax)
    Monday-Friday 9am - 5pm;
    Saturday 9am - 1pm

    Support:
    Customer Support Center
    Email/Live Help (Web/ICQ/AIM)
    24 hours a day, 7 days a week

    General:
    866-838-0456 (phone/fax)
    Monday-Friday 9am - 5pm;
    Saturday 9am - 1pm



    Support:
    Customer Support Center
    Email/Live Help (Web/ICQ/AIM)
    24 hours a day, 7 days a week

     

     

     

     

    AWARDS WE'VE RECEIVED:
    WebHostDir.com Award Winner - HostReview TOP10 Managed Hosting - FindMyHost Approved Host - HostChart Recommended
    HostReview TOP10 Budget Hosting - HOSTAZ GOLD Award - RateMyHost TOP10 - HR® Fastest Growing - HostPulse 100 Most Dynamic Companies
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