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Prices
In general it is per apartment, although if it is over a certain amount of people we will charge per person.
Check-in and check-out?
13:00 check-in and 11:00 check out. If you have a later flight you may arrange a time to drop off and pick up your bags at our office.
Double beds?
Mostly we have singles that can push together, a few of our places have doubles.
Towels and soap?
Towels, and bed linen are provided but we do not provide toiletries such as soap and shampoo
Any additional fees?
Yes, we are charging a 25 euro final cleaning fee. Also if you require an additional bed or a baby cot there is a 20 euro transport charge.
Breakfast?
No, but there is no need as all apartments have a kitchen, and there are several restaurants downstairs.
Lift?
Most of our places do have a lift although some of the places in older buildings may not. Please ask us first if this is an important issue for you.
Near the centre?
All our apartments in Barcelona are either in the XIXth century Eixample district or the Old Town. We also have a few apartments situated right on the beach. These are a bit further from the centre, nevertheless very well connected by metro with the rest of the city.
Apartments safe?
Yes. Safety is one of the qualities we stress most when choosing the best apartments. Besides, the areas we choose are probably the most protected parts of the city.
Pets?
No, sorry no pets allowed
How many people can share 1 apartment?
Studio apartment: 2-4 people, 1 bedroom apartment: 2-4 people, 2 bedroom apartment: 4-6 people, Large apartments: 6-8, Superior apartments: 11.
Payment?
A 30% fee will be taken initially from your card as a deposit. You pay us in cash Euro or by credit card (2.8% surcharge, AMEX 4.2%) for the whole stay. In specified cases we also allow banking transfer.
Check-in?
1. We meet all our guests at our Office at Pl. Urquinaona 10, 3rd floor. If door is closed, ring bell 3o - 1a.
2. If you arrive between 9 and 20h Mon-Fr make your way to our office.
3. If you arrive outside office hours, on weekends and holidays please call 30 minutes before reaching our office + 34 617 433 842. (If you land in GIRONA or REUS airport, please call us only once you have reached Barcelona.).
There, you are asked to fill in our guest form, facilitate the payment and you receive your keys. Here you will also receive a map with directions to your apartment .You will also be asked for a photocopy of your passport so please bring your passport with you when checking in. On the guest form you are asked to fill in your cc details. By doing this you agree to assume financial responsibility: for damage which occurs to the apartment or its furnishings during your stay, for loss of keys (which will result in a charge of 15 euro per set), for additional cleaning if necessary (in exceptional cases where the cleaning required is abnormal; a charge of 15 euro for each hour over 2 hours), for calling staff out to carry out unnecessary duties (15 euro per hour including traveling). If you do not wish your card to be used for this purpose, you are asked to pay a cash deposit of 150 euro which will be refunded by appointment when you leave.
Reservation with minimum delay?
Send a request for your preferred apartment and write into the comments field that if available you are reserving the apartment provisionally. If we reply that the apartment IS available, secure your booking instantly. Then we send a formal confirmation letter. Even quicker way is, however, telephone booking. NOT CONFIRMED RESERVATIONS MAY NOT BE CONSIDERED.
CANCELLATION POLICY:
We cannot be responsible for bad weather, illness, changes in travel plans or travel delays. In the case that confirmed booking had been made and our clients fail to inform us about their decision to cancel their stay in our apartments prior to seven days before their arrival, we unfortunately have to demand partial compensation.
The details below are maximum penalties; if possible we prefer to ask for mild compensation, the only case we are strict is "no show". The cancellation fee will be debited automatically from your credit card.
WE RECOMMEND YOU TAKE OUT CANCELLATION INSURANCE!!!
- Bookings for 1-3 nights
Cancellation more than 7 days prior to arrival: 20 euro (admin fee)
Cancellation 7 to 1 days before arrival: 1 night charge
No show or cancellation on the day of arrival: whole stay charge
- Bookings for 4-7 nights
Cancellation more than 7 days prior to arrival: 20 euro (admin fee)
Cancellation 7 to 1 days before arrival: charge 30 % of your whole stay
No show or cancellation on the day of arrival: charge 50 % of your whole stay
- Bookings for more than 7 nights
Cancellation more than 7 days prior to arrival: 20 euro (admin fee)
Cancellation 7 to 1 days before arrival: 3 nights charge
No show or cancellation on the day of arrival: 7 nights charge
- Bookings for 1 month and more
Cancellation more than 14 days prior to arrival: 20 euro (admin fee)
Cancellation 14 to 5 days before arrival: 7 nights charge
Cancellation 5-0 days before the arrival: 14 nights charge
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Studio apartments
One Bedroom apartments
Two Bedroom apartments
3 - 5 Bedroom apartments
