Mileage Credit Request

Do you have flight mileage that hasn't been applied to your WorldPerks Account? You may use the form below to request credit to your account.

You need to provide your ticket number, WorldPerks Account number and the date of the flight for which you're requesting credit. Your ticket number can be found on your E-Ticket Trip Summary Receipt, or your ticket, starting with "012." If your ticket was purchased with a credit card, a "012" ticket number may appear on your credit card statement. If your purchase was made through a travel agent, they may be able to provide a copy of your ticket if you no longer have your travel documents. Your request should be submitted no earlier than 8 days and no later than 9 months after the date of the flight.

Please note that requests can only be made for Northwest & Northwest designated/coded flights. For requests on KLM and our Partner Airlines, please submit the discrepancy in writing to your local WorldPerks Service Center within 9 months of the date of your flight. For other hotel partners, car rentals, telecommunications or credit card programs, please direct your inquiry to the partner concerned. Discrepancies must be submitted in writing to the partner within 6 months for car rental or 9 months of the date of your hotel stay, promotion bonus or other transaction in question.

All requests for mileage credit are subject to verification and approval by Northwest Airlines. Please allow up to 10 days for processing. Note:  All fields marked with an asterisk must be completed in order to request flight mileage.