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Can I pay by credit card?
Are the linen and towels included in the total price?
How much do I have to pay to definitively book the apartment?
How will my reservation be confirmed? 
Do you guarantee the exact apartment which I choose?
Is there a cleaning service during our stay in the apartment?
How and when will I get the keys?
When can I enter, and when shall I leave the apartment?
Who will receive me in the apartment?
Are there extra charges for the gas, electricity or water?
Is there a minimum stay?
What is the cancellation policy?
Does the price include any meal?
Why should you better choose an apartment than a hotel?
What is the apartments capacity?
What is the requested documentation to make your booking?
Can I bring my animal to the apartment?
Can I pay by credit card?
Yes, we accept Visa and MasterCard for stays longer than 3 days. No extra fees will be charged if you pay with credit card.

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Are the linen and towels included in the total price?
At your arrival, you will find towels in the bathroom(s) and sheets in every bed. This service is included in the final price we give you with the booking confirmation.

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How much do I have to pay to definitively book the apartment?
There is no reservation fee for booking an apartment.

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How will my reservation be confirmed?  
All the reservations are done through the reservation form from the website. You will receive an e-mail confirmation (with the confirmation number, pricing and all details) and after that you just need to reconfirm it in a timely manner by following a link from your email.

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Do you guarantee the exact apartment which I choose? 
We guarantee the apartment category (studio, two or three rooms) and the confirmed rate but not the specific apartment.

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Is there a cleaning service during our stay in the apartment?
Yes, the cleaning schedule will be agreed with you at your convenience.

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How and when will I get the keys?
We ask you to call us 1 hour before your arrival in Bucharest, if you come by train or by car. If your are coming by plane, please call us at your arrival at the Bucharest's or Henry Coanda airport. We will then estimate your arrival time and one of our team member will welcome you in front of your apartment's building and give you the keys.

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When can I enter, and when shall I leave the apartment?
Check-in starts at 13:00 and the check-out time is until 12:00.
If you have to stay longer, you can call us and in the case we do not have another client to enter the same day, we can allow you to stay a little bit longer.

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Who will receive me in the apartment?
At your arrival, somebody from our team will welcome you. We only work with people we really can trust in, to make sure your stay is a pleasure and to avoid any worry.

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Are there extra charges for the gas, electricity or water?
There is no extra charge. The price we indicate to you is the total price for your stay.

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Is there a minimum stay?
Yes, depending on which apartment you choose, the minimum stay may be of 1 night (short term rental apartments).

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What is the cancellation policy?
If you cancel the booking while still in apartment you will be charged the amount for one day.

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Does the price include any meal?
There is no meal included in the apartment price, neither is the breakfast. We don't offer this kind of service. But we want to mention that all the apartments have an equipped kitchen and are situated close to some food stores.
In case you need us to make shopping for you please announce in advance so we can give you the prices.

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Why should you better choose an apartment than a hotel?
By choosing an apartment, you will get privacy, more independence and freedom during your stay. An apartment will allow you to experiment the real Romanian  lifestyle. You will become for some days, a Romanian among the others in the town!
Also, the apartments are quite cheaper than the hotels in Bucharest and more practical. And if you are traveling in family or with your friends, the apartment will allow you to be really together during your stay.

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What is the apartments capacity?
For studio apartments there are allowed maximum 2 people and for two rooms apartments there are allowed maximum 4 persons. 

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What is the requested documentation to make your booking?
When doing your booking by phone, the person you will speak with, will tell you all the documents you will have to send. Usually you'll need at least an official identification document. (passport national identity card for European people).

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Can I bring my animal to the apartment?
We accept only cats, no daogs. As the animal may cause more damages in the apartment, and because this will difficult the final cleaning, we usually ask for a 10 €/day supplement. In that case, we would inform you in the moment of your booking.

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 Reservations (24h):  
  (+4) 0720.906.725
  (+4) 0745.500.676
  (+4) 021.314.7551

 Email:
   contact@in-bucharest.com
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