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Can I pay by credit card? |
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Are the linen
and towels included in the total price? |
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How much do I
have to pay to definitively book the apartment? |
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How will my reservation be confirmed? |
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Do
you guarantee the exact apartment
which I choose? |
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Is there a
cleaning service during our stay in the apartment? |
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How and when will
I get the keys? |
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When can I
enter, and when shall I leave the apartment? |
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Who will
receive me in the apartment? |
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Are there extra
charges for the gas, electricity or water? |
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Is there a
minimum stay? |
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What is the
cancellation policy? |
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Does the price
include any meal? |
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Why should
you better choose an apartment than a hotel? |
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What is the apartments
capacity? |
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What is
the requested documentation to make your booking?
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Can I bring my
animal to the apartment?
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Can
I pay by credit card?
Yes, we accept Visa and MasterCard
for stays longer than 3 days. No extra fees will
be charged if you pay with credit
card.
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Are the linen and towels included in the total
price?
At your arrival, you will find towels in the
bathroom(s) and sheets in every bed. This service is
included in the final price we give you with the
booking confirmation.
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How much do I have to pay to definitively book the
apartment?
There is no reservation fee for booking an apartment.
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How will my reservation be confirmed?
All the reservations are done
through the reservation form from the website. You will receive
an e-mail confirmation (with the confirmation number, pricing
and all details) and after that you just need to reconfirm it
in a timely manner by following a link from
your email.
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Do
you guarantee the exact apartment
which I choose?
We guarantee the apartment category
(studio, two or three rooms) and the confirmed rate but not the specific apartment.
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Is there a cleaning service during our stay in the
apartment?
Yes, the cleaning schedule will be agreed with you
at your convenience.
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How and when will I get the keys?
We ask you to call us 1 hour before your arrival in
Bucharest, if you come by train or by car. If your
are coming by plane, please call us at your arrival
at the Bucharest's or Henry Coanda airport. We will then
estimate your arrival time and one of our team
member will welcome you in front of your apartment's building
and give you the keys.
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When can I enter, and when shall I leave the
apartment?
Check-in starts at 13:00 and the check-out time is
until 12:00.
If you have to stay
longer, you can call us and in the case we do not
have another client to enter the same day, we can
allow you to stay a little bit longer.
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Who will receive me in the apartment?
At your arrival, somebody from our team will welcome you. We only work
with people we really can trust in, to make sure your stay
is a pleasure and to avoid any
worry.
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Are there extra charges for the gas, electricity or
water?
There is no extra charge. The price we indicate to
you is the total price for your stay.
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Is there a minimum stay?
Yes, depending on which apartment you choose, the
minimum stay may be of 1 night (short term rental
apartments).
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What is the cancellation policy?
If you cancel the booking while still in apartment
you will be charged the amount for one day.
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Does the price include any meal?
There is no meal included in the apartment price,
neither is the breakfast. We don't offer this kind
of service. But we want to mention that all the
apartments have an equipped kitchen and are situated close to some food stores.
In case you need us to make shopping for you please announce
in advance so we can give you the prices.
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Why should you better choose an apartment than a
hotel?
By choosing an apartment, you will get privacy, more independence
and freedom during your stay. An
apartment will allow you to experiment the real Romanian
lifestyle. You will become for some days, a Romanian
among the others in the town!
Also, the apartments are quite cheaper than the
hotels in Bucharest and more practical. And if you
are traveling in family or with your friends, the
apartment will allow you to be really together
during your stay.
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What is the apartments capacity?
For studio apartments there are allowed
maximum 2 people and for two rooms apartments
there are allowed maximum 4 persons.
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What is the requested documentation to make your
booking?
When doing your booking by phone, the person you
will speak with, will tell you all the documents you
will have to send. Usually you'll need at
least an official identification document. (passport
national identity card for European people).
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Can I bring my animal to the apartment?
We accept only cats, no daogs. As the animal may cause
more damages in the apartment, and because this will
difficult the final cleaning, we usually
ask for a 10 €/day supplement. In that case, we
would inform you in the moment of your booking.
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Bucharest
accommodation 
