My-Business-Cards.com FAQ

How long will it take for me to receive my order?

• Orders usually ship within five business days.
• Most products ship via UPS Ground. UPS Ground takes three to seven business days in transit, depending on your location.
• If your order contains multiple items, the items may ship separately. Once we ship your order, you will be able to track the progress of each item via your order status page.

How do I check the status of my order?

Information about an order's layout, order status, and a host of other information is available on the Reorders and Order Status page, which is available to all registered users.

To access this information simply follow these steps:
1. Go to your Reorders and Order Status screen (once you register).
2. Then, select the appropriate order or item from the list to view the information for that order.

Can I ship my order internationally?

We currently ship only to the United States, Canada, and the following U.S. territories:
Puerto Rico
Guam, U.S. Virgin Islands
American Somoa
Northern Mariana Islands

Customized Product Disclaimer

You are ordering a customized product.

As a customer of our site, it is important for you to remember that you are ordering a customized product. This means that the images and type you place on your product will be printed exactly as you specify them. Therefore, it is important that you double check these elements for accuracy before submitting an order.

Can I try your site out without being obligated to buy?

Absolutely! In fact we invite you to try our site out. There is no obligation on your part until you actually submit your order. If you are not sure that you can find what you looking for, trying making some test products with our site. There is no obligation on your part. If you like what you see and choose to purchase something, just register with us and submit your order.

Do products appear on screen with their actual size?

A product may not appear as its actual size on your screen for two reasons:

1. Some products are scaled up or down so that your layout preview will better fit your screen. For example, certain larger products, such as bumper stickers, are scaled down considerably so that you will not have to scroll to view your entire product. Certain smaller products, such as business cards, are scaled up slightly to make the small fonts on such products more readable.
2. The size of images on your screen is dependent upon your computer platform and your monitor resolution settings. Therefore, even for products that are not scaled up or down, the image may appear larger or smaller on your particular screen. While products may not appear as their exact sizes on your screen, we do display all layouts proportional to their size so that you can get an accurate feel for what the product will look like. Also, the layout preview has the actual size (in inches) clearly indicated on the layout screen.

Can I make a change to a submitted order?

Submitted orders go immediately into production. For this reason we cannot accept changes or cancellations. When placing an order you are given the opportunity to review or modify your design anytime up until the credit card information is submitted.

Is this site secure?

In designing our system we made the protection of your information a top priority.

We have incorporated the latest technologies in data protection to assure that you have a worry-free experience.
* Secure Sockets Layer (SSL): By using SSL we are making use of the highest level of protection available on the internet.
* Encryption: By using Secure Sockets Layer we are also implementing a system of encryption to protect your information.
* Credit Card Verification: We use a proven ecommerce software solution to verify that the credit card information for every order is correct and valid. This allows us to check for cards that have been reported as stolen.
* Credit Card Account Numbers: We do not store your credit card account numbers in any of our systems.
* Confirmation E-Mail: A confirmation e-mail will be sent to you each time an order is placed with your account. This will help to alert you to any suspicious activity with your account.

Do you have any type of guarantee?

Yes!

If, at any time, you are not satisfied with the quality of your custom printed product, notify us via our online form and we will redo your order free of charge.

If you are not satisfied with the design and layout of your custom printed product or your paper and ink selections, we are not able to redo these orders free of charge. Please make sure to check the design and layout of your product before you make your final purchase. For example, if you enter your phone number incorrectly, we will not be able to redo that particular product free of charge. Please contact us if you have any questions.

Use this convenient link to create your custom business cards or other essential custom business communication creative's: