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Lowest Price Guaranteed! We really want you as our customer! If you find a lower price anywhere else for any of the items in our catalog we will try to beat it.

We try to keep our prices as low as possible. However, if you find it lower elsewhere, give us a chance to beat those prices.

Why Buy From The Security Store.  30 Day Money Back Guarantee Latest Product Version Guarantee Fast Accurate Same Day Shipping Friendly customer service.

We are committed to providing our customers with "Complete Purchasing Experience Satisfaction" This means quality customer service from pre-purchase support, easy secure ordering, fast shipping , comprehensive after sales tech-support and hassle free returns.
Shipping Information
FREE UPS Ground Shipping Continental US addresses on all orders over $100.00 All in stock items are usually shipped Same Day (*not including weekends and holidays). Orders placed before 2 pm PST, or 3 pm for Expedited orders (Next Business Day Air or 2nd Business Day Air) can usually be shipped the same day. Orders placed by internet or by phone receive the same priority handling.
Security Guaranteed
We use SSL (Secure Sockets Layer) encryption technology to ensure a secure end-to-end link We will never share your personal information, including your email address, with anyone or any company for any reason (except as required by law.)
EZ Returns
The Home Security Store provides a 30-day money back guarantee on all products and services purchased, except special order items. If for any reason you are not satisfied with your purchase, simply notify us by phone at 951-782-8527 and we will immediately issue a Return Material Authorization Number. No restocking fee is charged if the items are returned in perfect condition. Any shipping charges accrued from the Home Security Store are none refundable unless the return is due to our error. The following terms must be met by you.
  • Return the merchandise to us within 30 days of your original receipt of the order.
  • You MUST call Tech. Support at 951-782-8527 M-F 7:00 AM to 3:00 PM for RMA Number.
  • The products must be returned in new, resalable condition.
  • Carefully repackage and double-box the merchandise and clearly mark the RMA on the outside package
  • You must include all packaging materials.
  • Packaging materials must not be torn or damaged.
  • All manuals and warranty registration cards must be unmarked.
  • We recommend items be shipped with a tracking number
  • Any programming MUST be reset back to factory default. 
  • You must pay any return shipping expense.

Upon receipt of the returned merchandise in good order in accordance with the above and within 30 days of original delivery, we will issue credit to your charge account. You may elect to receive store credit towards another purchase or to simply receive a refund.
Warranty

For 12 months after merchandise is received, all products will be repaired free of charge. If reasonable repairs are not feasible or acceptable, Home Security Store, Inc.  may elect to furnish a replacement or make a full refund. Batteries and Transformers are not warranted. To obtain warranty service. There are no deductibles or hidden fees, just one number to call to take care of all your repairs. Phone 951-782-8527 for return authorization number (RMA), then return product, shipping cost prepaid, to Customer Service Department. Home Security Store, Inc. 1660 Chicago Ave. Suite N1 Riverside, CA. 92557

Display the RMA number prominently on the outside of the box to avoid delays to your repair.

Products showing abuse, misuse, alteration or lightning strikes may not be repaired or replaced under warranty

In the event that a product requires repair after one year from receipt of order, Home Security Store, Inc. will assist in having items repaired by manufacturer or suitable repair facility if possible. Customer will be charged for cost of repair and handling.