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How
long will it take to receive my deign samples?
4 business days after payment is accepted. |
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How do I pay for
my logo, stationery, brochure, website, slogan or other designs?
Visa, MasterCard, AMEX, *certified checks and *money orders
are also accepted but * Must be received before work commences.
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How would I know
that my payment was accepted?
One of our representatives will send you a confirmation via
e-mail detailing the package you ordered and the approved
payment. |
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What happens if
I am not satisfied with the initial design samples?
If you are not satisfied with the initial designs, we will
create some new design samples for you to choose from. We
will contact you and discuss the matter further and continue
to do so until you are completely satisfied. |
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How can I view
design samples?
We will contact you via e-mail or telephone to provide you
with a username and
password. You will then be able to view all design samples
on your very own customized viewing page. |
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How many changes
can I have done to my logo, stationery, brochure, website,
slogan or other designs?
We offer unlimited revisions and modifications. Logotree.com
continue to work with all our clients closely until they are
completely satisfied. |
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Would it be possible
to enhance or modify my current logo?
Yes. If you have an existing logo, we can revamp it. Please
be sure to indicate on the online form that you currently
have a logo. |
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What is the difference
between a corporate image and an illustration?
There is a substantial difference between Corporate Designs
and Illustrated Logos.
Corporate Designs are simple yet unique and memorable images
that are
highly recognizable from any reasonable distance and size.
An example would
be Nike's "swoosh" and McDonald's "arches".
Illustrated Logos require more complex artwork. The turnaround
for these types of logos is 5 business days. Illustration
prices vary depending on complexity and level of detail. Please
contact us for a free, detailed price quote. |
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How do I place
a logo design order?
You can order a custom logo design by clicking here or by
clicking on the green Get Started button visible on any design
package section. Then, simply fill in the required fields
and click on submit. You may also call us on our toll-free
number at 1.866.816.5646 and speak directly to an enthusiastic
Logotree.com representative. |
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How do I place
my stationery design order?
You can order your custom stationery design by clicking here
or by clicking on the green Get Started button visible on
any design package section. Then, simply fill in the required
fields and click on submit. You may also call us on our toll-free
number at 1.866.816.5646 and speak directly to an enthusiastic
Logotree.com representative. |
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How do I place
a website design order?
You can order a custom website design by clicking here or
by clicking on the green Get Started button visible on any
design package section. Then, simply fill in the required
fields and click on submit. You may also call us on our toll-free
number at 1.866.816.5646 and speak directly to an enthusiastic
Logotree.com representative. |
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How do I place
a slogan design order?
You can order a custom slogan design by clicking here or by
clicking on the green Get Started button visible on any design
package section. Then, simply fill in the required fields
and click on submit. You may also call us on our toll-free
number at 1.866.816.5646 and speak directly to an enthusiastic
Logotree.com representative. |
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How do I place
a brochure design order?
Due to the many different types of brochures that we offer,
and the variety of specific needs of our clients, you will
need to speak directly to a designer or marketer. You can
reach us on our toll-free number at 1.866.816.5646 and speak
directly to an enthusiastic Logotree.com representative. |
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How do I place
a special project design order?
If you need a design service other than a logo, stationery,
slogan, website or brochure, you will need to speak to a designer
or marketer directly. It is essential that we understand your
unique request exactly. You can reach us on our toll-free
number at 1.866.816.5646 and speak directly to an enthusiastic
Logotree.com representative. |
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What happens once
I place my design order?
We have a 4 day turn around time on our design packages before
any initial concepts are available for viewing. This turn
around time is needed to thoroughly and concisely research
your company, product or service. We need to understand your
type of business before we create any unique designs. |
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What happens after
I choose my finalized design?
The Logotree.com designers will supply you with all the necessary
files to ensure high quality printing for promotional material,
signs, stationery printing, web use and other digital media.
Some packages also include a CD-Rom, which will be shipped
to you directly. If your design package does not include a
CD-Rom, one can be shipped to you for $20, which includes
shipping and handling. |
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Do you use illustrations?
Our packages and prices do not include Illustrated content.
Logotree.com does however staff several illustrators, which
can create a custom illustration for you if necessary. For
further details contact us toll-free at 1.866.816.5646 and
speak to an illustrator directly to voice your special request. |
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How will I receive
my final files?
You will receive your final design files via e-mail and via
your customized Logotree.com viewing page. All files are in
high resolution and are provided in both PC and MAC formats.
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Can I have a business
card, letterhead and matching envelope with my new logo design?
If you wish to compliment your new custom logo with stationery,
simply purchase the custom stationery package or save big
by requesting the Enterprise package that includes custom
slogan, logo and stationery. |
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Can I trademark
the slogans and logos that Logotree.com creates for my company?
Yes you can. Logotree.com does not hold any rights to the
designs we create on behalf of our clients. YOU OWN ALL THE
RIGHTS and we can help you copyright or trademark your custom
designs if you so wish, by supplying you with all the necessary
information and contacts. |
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How long has Logotree
been in business?
Logotree.com has been in business since 1996 and owes much
of its success to the clients who have allowed us to explore
and create on their behalf. Today we are one of the largest
corporate identity creators on the world wide web. We are
proud to house some of the most diverse, talented and creative
group of designers, marketers, writers, project coordinators,
and managers in the branding business. |
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I have an idea
that I would like to protect, will Logotree.com sign a non-disclosure
agreements?
Logotree.com is ready to sign any non-disclosure agreement.
We respect your privacy and intellectual property. Speak to
our marketing department manager for more information, toll-free
at 1.866.816.5646. |
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Will I speak to
any designers or marketers before my project begins?
Logotree.com understands the value of our clients’ ideas
and feedback. A designer or marketer, depending on the project,
will always speak to you directly before any work is begun
on your behalf. Constant communication is essential to the
brainstorming process and to ensuring that you are completely
satisfied with you custom design. We appreciate all your comments
and depend on them to succeed and prosper. |
