Canadian Frank Fowlie has joined ICANN in the role of Ombudsman.
The role is primarily one of conflict resolution, the principal junction being "to provide an independent internal evaluation of complaints by members of the ICANN community who believe that the ICANN staff, Board or an ICANN constituent body has treated them unfairly".
Mr Fowlie has 20 years of experience operating in various agencies of the Canadian government and the United Nations.