Government
Enterprise customer stories
From business registration to electronic banking to procurement processing, Adobe is helping thousands of customers around the world enhance customer service, improve operational efficiencies, and gain competitive advantages using Intelligent Documents. But don't just take our word for it. Read how the following customers have achieved business success using Adobe solutions.
Adobe solutions help streamline document-based processes in a variety of industries:
Featured customer
Kansas Department of Transportation (KDOT)
KDOT and the Adobe Intelligent Document Platform win the Global Excellence Award for Innovation and Excellence in Business Process Management.
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Government
Australia Department of Industry, Tourism and Resources (DITR)
The Australian Department of Industry, Tourism and Resources is using Adobe software to deliver, transact, and capture information between Australian businesses and government.
Read the full story (PDF: 1.1M).
Cham District Administrative Office
To create a one-stop government presence online, Cham District Administrative Office and LivingData developed an electronic forms solution based on the Adobe Intelligent Document Platform.
Read the full story (PDF: 164K).
Deutsche Post
Deutsche Post enables customers to generate and print quality, legally compliant stamps for posting on letters and parcels using Adobe solutions.
Read the full story (PDF: 434K).
InfoCamere
InfoCamere uses the Adobe Intelligent Document Platform to enable businesses to prepare and electronically deliver their financial statements, reducing time, streamlining processes, and guaranteeing security through digital signatures.
Read the full story (PDF: 1.0M).
Italian Workers' Compensation Authority (INAIL)
Istituto Nazionale Assicurazione contro gli Infortuni sul Lavoro (INAIL), a government agency in Italy, uses Adobe solutions for digital case management system, which dramatically decreases costs while increasing employee productivity.
Read the full story (PDF: 373K).
Kansas Department of Transportation (KDOT)
KDOT and the Adobe Intelligent Document Platform win the Global Excellence Award for Innovation and Excellence in Business Process Management.
Read the full story (PDF: 806K).
Medway Council
A local UK government authority speeds forms processing and brings key services online using the Adobe Intelligent Document Platform.
Read the full story (PDF: 175K).
Watch the movie (QuickTime: 18.3M).
New South Wales Rural Fire Service
With the help of Adobe Solutions Partner Indigo Pacific, New South Wales Rural Fire Safety developed and installed an online, forms-based procurement system. Within six months of initial development, the Adobe solution was rolled out across the state.
Read the full story (PDF: 531K).
Urayasu City, Chiba Prefecture, Japan
Local government reduces time and cost of processing paper forms with dynamic 2D barcode technology from Adobe.
Read the full story (PDF: 1.1M).
More government customer stories
Financial services
Australian Mutual Provident (AMP)
Leading regional wealth management company improves customer service and reduces costs by automating the delivery, completion, and processing of financial service forms.
Read the full story (PDF: 380K).
Caixa d’Estalvis de Terrassa
A popular Catalonia bank saves more than 1.25 million euros annually and enhances customer service with the Adobe Intelligent Document Platform.
Read the full story (PDF: 541K).
Credit Lyonnais
The Credit Lyonnais Group produces a large volume of highly personalized customer-facing documents using Adobe solutions.
Read the full story (PDF: 358K).
Farmers Home Mutual
A leading insurer improves agent services and reduces administrative costs with a web-based system built on the Adobe Intelligent Document Platform.
Read the full story (PDF: 178K).
“la Caixa” Caja de ahorros y Pensiones de Barcelona
la Caixa is using the Adobe Intelligent Document Platform to automate the creation of more than 175,000 banking documents daily in la Caixa branch offices.
Read the full story (PDF: 177K).
National Bank of Greece
A leading Greek bank reduces costs and speeds loan application processing with Adobe Document Services.
Read the full story (PDF: 183K).
More financial services customer stories
Life sciences
Beth Israel Deaconess Medical Center
Beth Israel Deaconess Medical Center, a Harvard Medical School teaching hospital, improves the speed and quality of patient care with help from Adobe solutions.
Watch the movie (Flash Video: 4.3M).
Merck KGaA
Merck KGaA Deutschland deploys the Adobe Intelligent Document Platform to optimize clinical trials for new pharmaceuticals.
Read the full story (PDF: 367K).
Roche Products Pty Limited
This global healthcare leader streamlines product delivery by using Adobe solutions to automatically generate customer-facing documents from SAP. For Roche, the most important benefit of the Adobe solution is the ability to quickly and reliably produce quality customer-facing documents that can be delivered on paper or electronically.
Read the full story (PDF: 182K).
SmartPath, Inc.
Pharmaceutical company speeds the review and approval of marketing documents for new treatments and enhances employee collaboration with Adobe Acrobat and Adobe PDF
Read the full story (PDF: 601K).
St. Vincent's Hospital
A leading "digital hospital" deploys Adobe solutions to further improve patient care and contain costs across its extended enterprise.
Watch the movie (QuickTime: 6.8M).
U.S. Food and Drug Administration, Center for Biologics Evaluation and Research
FDA/CBER moves to electronic document submission to streamline review and processing of biologics research information.
Read the full story (PDF: 144K).
U.S. Food and Drug Administration, Pharmaceuticals
At the FDA, new drug applications for everything from life-saving medications to basic over-the-counter remedies are being reviewed more quickly and efficiently, thanks to Adobe Acrobat and Adobe PDF.
Read the full story (PDF: 68K).
Manufacturing
CEMEX Spain
Cement producer issues 30,000 customized invoices monthly using the Adobe Intelligent Document Platform.
Read the full story (PDF: 251K).
Dell Inc.
Dell increases quality and speeds publication of millions of pages of documentation with Adobe software.
Read the full story (PDF: 812K).
Hyundai Espaņa
Popular automotive importer and distributor uses Adobe solutions to streamline creating and delivering legally compliant electronic invoices.
Read the full story (PDF: 302K).
The Industria de Turbo Propulsores (ITP) Group of Companies
Spanish aircraft motor manufacturer automates ERP document generation and form-based processes with the Adobe Intelligent Document Platform.
Read the full story (PDF: 856K).
Samsung Electronics
The electronics company expects to save US$4.5 billion annually thanks to an integrated sales document management system that uses Adobe PDF.
Read the full story (PDF: [an error occurred while processing this directive]).
Saudi Iron and Steel Company (Hadeed)
Saudi Iron and Steel Company (Hadeed) uses the Adobe Intelligent Document Platform to improve business process efficiencies.
Read the full story (PDF: 169K).
YORK International
This HVAC&R Manufacturer streamlines global business processes with the Adobe Intelligent Document Platform and the EMC Documentum Enterprise Content Management platform.
Read the full story (PDF: 212K).
Zamil Industrial Investment Company (ZIIC)
Leading manufacturing and fabrication group ZIIC adopts Adobe solutions to streamline key business processes.
Read the full story (PDF: 448K).
More manufacturing customer stories
Other industries
Adobe Systems Incorporated
Adobe reduces costs, improves efficiencies, and ensures compliance with regulations by automating business processes built around the Adobe Intelligent Document Platform.
Read the full story (PDF: 2.2M).
Adobe manages confidential information more securely with dynamic, persistent document control. Persistent control for electronic documents helps to ensure authorized access, confidentiality, and accountability for the lifetime of the document.
Read the full story (PDF: 590K).
Bright Horizons Family Solutions
This leading provider of child care services adopted the Adobe Intelligent Document Platform to enable processing of 500 forms weekly for its 15,000 employees worldwide.
Read the full story (PDF: 663K).
CenterPoint Energy
This utility leader uses Adobe solutions for faster delivery, completion, and processing of business forms from employees.
Read the full story (PDF: 279K).
The Contractor's Portal
Portal del Instalador digitally processes more than 80,000 low-voltage electricity certificates annually with the Adobe Intelligent Document Platform
Read the full story (PDF: 587K).
Etheryl and INSEAD
Etheryl is leveraging the Adobe Intelligent Document Platform to accelerate and simplify application processing at INSEAD's top-ranked MBA program.
Read the full story (PDF: 326K).
KAZ Business Services
Leading Australian provider of outsourced business process solutions implements Adobe Workflow to reduce turnaround times.
Read the full story (PDF: 398K).
GLS
This leading print services and creative firm adopted the Adobe Intelligent Document Platform for on-demand printing of customized, professional-quality business documents. By allowing clients to initiate print orders and approve proofs on the web, GLS was able to shorten its six-week print workflow to less than two weeks.
Read the full story (PDF: 567K).
Klepierre
This leading European retail center management company implemented Adobe solutions to enable employees to create personalized customer-facing documents.
Read the full story (PDF: 424K).
Palomar Energy Project
A chief building official adopts Adobe Acrobat and Adobe PDF to accelerate review and approval of more than 30,000 design documents.
Read the full story (PDF: [an error occurred while processing this directive]).
Scribona
This information technology reseller uses the Adobe Intelligent Document Platform to enable on-demand delivery of digital annual reports and instant updates of financial information and marketing documentation. By using the Adobe Intelligent Document Platform, Scribona has reduced document printing costs and achieved more efficient production for marketing materials.
Read the full story (PDF: 266K).
Thiess
Thiess implemented Adobe solutions to streamline the document generation processes.
Read the full story (PDF: 447K)
Wesley Mission
This Australian charitable organization uses the Adobe Intelligent Document Platform to increase efficiency and reliability in internal communications. Implementing the Adobe solution has improved request turnaround times and enhanced analysis of business processes.
Read the full story (PDF: 465K).
Windsor-Essex County Housing Corporation
This public housing corporation used Acrobat and Adobe PDF to automate accounting and other processes and gain more control over projects and contractors. As a result, it has shortened its turnaround time for projects, enabling staff members to better serve residents' needs.
Read the full story (PDF: 1.0M).
Read InfoTrends/CAP Ventures report (PDF: 162K).
