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Buy-Back & Trade-Up Programs at My Solitaire
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  Contact Us At:
My Solitaire
62 West, 47th St #1409
New York, NY 10036
TollFree: 866-697-6548
TollFree: 888-258-8585
Phone: 212-379-6305
Fax: 212-840-5909
info@mysolitaire.com

  Free Shipping, 30-Day Returns & Buy-Back / Trade-Up Programs

If at any time you wish to sell your diamond or engagement ring back to My Solitaire, we will happily buy it back at 70% of the original purchase price. Or if at any time you wish to trade-up your diamond or engagement ring, we will once again happily trade-up the ring or diamond by crediting 90% of the original purchase price against the new purchase.
 

  • Buy-Back only applies to loose diamonds, diamond engagement rings and build your own jewelry.

  • Buy-Back is at 70% of original purchase price.

  • The diamond (s) need to be in original, undamaged condition, and accompanied by its original certificate.

  • If original certificate is misplaced there will be a $200 re-certification fee applied to the credit.

  • Contact customer service at 866-697-6548 for additional information.

  • Trade-Up only applies to loose diamonds, diamond engagement rings and build your own jewelry.

  • Trade-Up has to be for greater value than original purchase price.

  • We will credit 90% of original purchase price towards the new purchase.

  • The diamond (s) need to be in original, undamaged condition, and accompanied by its original certificate.

  • If original certificate is misplaced there will be a $200 re-certification fee applied to the credit.

  • Contact customer service at 866-697-6548 for additional information.

  • DO NOT PURCHASE ANY NEW PRODUCTS UNTIL YOU HAVE CONTACTED CUSTOMER SERVICE FOR TRADE-UP INSTRUCTIONS.


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