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- Log in to your back office.
- Select "Manage Website" on the top nav bar.
- Select "Edit Web Site" on the left nav bar.
For POP or "True" Email boxes:
- Click "Create Email Account"
- Type in the email address you would like to create and select your domain from the drop-down list.
- Use the system-generated password or retype a personal password that you create
on your own. (Note that this password will be used if the email account
owner uses POP to receive email.)
- Select the account quota (maximum mailbox size) that you would like to purchase for this email account. Pick the email account option you want:
- Assign the email account to an EXISTING Originator Network user account. That is, you may assign this new email address to someone that already has a login to the back office.
- Create a NEW Originator Network user account. That is, you will create a new back office login as well as a new email address for the email account owner.
Note that OPTION 1 & OPTION 2 will also automatically create a password that may be used to POP email as well.
- After you submit this form, you may email instructions to the email account owner (to an alternate email address that is already being used by that person) so he/she understands how to use their new account. You would do this from "Email" --> Click show All Accounts ---> Click Options ---> Then go to the section at the bottom which says: Send Email Template About This Account.
For Alias or "Forwarding" accounts that are free:
On the main Email page, there is a section titled "Alias". These are the
email accounts that don't have a 'true' email account associated. We are
just using your domain name along with a user name (i.e.: name@yourdomain.com)
and forwarding email to that address to a "true" email account you've provided
us (typically these are the free accounts provided by Yahoo! or Hotmail,
etc.). You may create as many of these as you'd like at no charge.
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Clients sending email via Myers Internet email servers are restricted
to a maximum number of fifty recipients per email message. This limit ultimately
benefits all Myers clients.
The email recipient limit reduces the risk of spam being sent via Myers
servers. Spam sent via Myers servers can result in Myers servers being
denied access to the Internet. Denial of access to the Internet would
adversely affect all Myers clients.
How can a Myers client send the same email piece to more than fifty recipients?
For each email piece, limit the recipient list fifty. The first mailing
would be delivered to recipients one through fifty. The second email piece
would be delivered to recipients fifty-one through one hundred, and so on.
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Yes, you can point as many domains as you'd like to your current website.
There is a setup fee for each additional domain point. Please contact our Customer Service Department via your Originator Network account: Select the
Account button on the top left. Select the Customer Service button on the
left.
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E-mail spoofing is the forgery of an e-mail header so that the message
appears to have originated from someone or somewhere other than the actual
source. Distributors of spam often use spoofing in an attempt to get recipients
to open and potentially respond their solicitations. Spoofing can be used
legitimately.
You can simulate email spoofing by using your email client, such as Outlook or Outlook Express. In the email account setup screen, simply insert a different email address in the Email Address and Reply Address. Any reply messages will not come back to you, but will be received by the different e-mail address.
You can discourage spammers from using your domain by forcing the reply email to bounce back to the mailing list's ISP, asking them to trace the source of the spammer. To do this, you need to turn off the catch-all function for your email account by completing the following steps:
- Login into your back office (www.originatornetwork.com)
- Select Manage Website from top navigation bar
- Select Email Management from left navigation bar
- Select Catch-all Email Account on the left navigation bar
- Select Bounce (Return) invalid emails to sender
- Click on Submit button
If you have any known email address you wish to allow into your domain, you need to create aliases, such as info, sales or variation of your name, and forward the aliases to the proper mailbox of your domain. If you have any questions, please feel free to contact Myers Customer Service at (800)693-7770, option 1 for further assistance.
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You can view rate setup instructions at the products page, http://support.myers.com/products/. Select the name of the type of rate sheet you have and follow the instructions. We also offer a free training class that includes instructions for setting up your web siteproducts. Go to the training page, http://support.myers.com/training/, to view the schedule and register for the class, "Releasing the power of your website—making it work for YOU!"
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Downloading apps from your back office is easy. You can get instructions on this online anytime based on the LOS you use.
For instructions, please see the documentation for the secure application suite.
Once this page loads click on the Loan Origination software that you are using. You will see step-by-step instructions on downloading applications and importing them into your LOS.
Make sure that you click on the "next" links at the top of the page so that you get all of the instructions.
We also offer a free, live, online training course in which downloading
apps is discussed. To find out when the next class session for "Streamline the Application
process (Online 1003)" takes place, click
here.
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You are alerted via email when a borrower submits an application
at your website. The email address where your notifications are sent can
be found in your OriginatorNetwork account. Follow these steps to locate the email address:
- Log in to your back office.
- Select "Manage Website" on the top nav bar.
- Select "Receiving Apps" on the left nav bar.
- View the email address under "Specify email address to send apps/notifications:"
There are two types of applications: Short and Complete. An app may
be In Progress, Completed or Deleted.
- Complete and Short Apps are downloaded the same way. There is less information contained in a Short App.
- New / Completed Apps - In your Originator Network account is
a link at the top which reads, "New Apps." This shows how many new,
Completed Apps were submitted at your website. Once you print or download
a Completed App, it disappears from the Completed Apps section. With
the exception of Deleted Apps (seen in the Deleted Apps section), you
can find all apps via Process Loans | Find Apps and Process
Loans | Pipeline Reports sections.
- Pending / In Progress Apps. In your Originator Network account is
a link at the top which reads, "Pending Apps." This shows how many new, In Progress Apps you have received. An In Progress App may be complete or incomplete. In either case, the consumer has not submitted the app. Once you print or download an In Progress App, it disappears from the In Progress Apps section.
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You control whether or not you receive an email notification
when a consumer enters the Sweepstakes at your website. To activate email notification,
follow these steps:
- Log in to your back office.
- Select "Manage Website" on the top nav bar.
- Select "Receiving Apps" on the left nav bar.
- Select the check-box, "Email me on new sweepstakes entry:"
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We submit your site to the below free search engines*:
Submitting a site to the search engines does not guarantee that it will be listed. Since we only submit sites to free search engines, as a complimentary service, we cannot guarantee when or if they will be accepted. It can take months for a site to appear in search engines! Some search engines will expedite your listing for a fee. To do this you will need to contact the search engines directly.
We recommend that you take our FREE online marketing class and visit the marketing section of this site.
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Pop-up ads are caused in different ways:
- The web siteyou're visiting has added code to their site. Each time
you request to view a page, it displays an ad based on the coding.
- Software you may have download and installed on your system may include
pop-ups. There are programs that earn revenue by delivering these ads
to their users.
- Unwanted software, such as spyware or adware, has installed itself
into your system when you were browsing a web page
Myers Internet does not place pop-up ads on our clients' websites. If you, or any of your web sitevisitors, are receiving pop-up ads while at your website, it’s specific to the user’s computer system.
Many people are using tools to minimize pop-up adds. One such tool is a "pop-up blocker." This may be built into your Internet browser. Another tool is a spyware removal program. The most efficient tool to use depends on how the ads are being delivered. Using both a pop-up blocker and spyware removal program should remove all pop-up ads. You may find pop-up blockers and spyware removal programs by using the search terms, "pop-up blocker" and "spyware" at your favorite search engine. Here are some sites which may assist you further:
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In order for you to take full advantage of your Myers website, you will have to market it. One of the best ways to get started is with a Myers marketing class.
Myers offers several marketing classes to help you with your efforts and get results quickly:
- Search Engine Marketing, helps you market your web site through search engines.
- Marketing I and II, shows you several marketing methods to promote your website.
- Referral Network Marketing, is a seminar format showing you how to establish a referral network.
- Special classes such as Lead Capturing Tools, focused on how to utilize the online tools to generate leads.
Go to the Training tab on Myers Support and register for any of these classes.
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Myers offers WebBuilder websites you can easily edit yourself. If you have a WebBuilder website, you can add links via your Web Site Editor. Follow these steps to access your Web Site Editor:
- Log in to your back office.
- Select "Manage Website" on the top nav bar.
- Select "Edit Web Site" on the left nav bar.
Please refer to our User Guide for additional information.
If you do not have a WebBuilder website, you may select this link to receive more information, or contact our Customer Service Dept.
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- Myers products are designed to work best with Internet Explorer 6.
- Be sure Javascript and Cookies are enabled while using Myers products. This allows certain functions to work properly. For more information on enabling Javascript and Cookies, see the Internet Options section in your Internet Explorer Tools.
- If you are using pop-up blocker software, please disable it.
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It's easy to get started with your website. There are many tools available
in your Web Site Editor to assist you. To reach the editor:
- Log in to your back office.
- Select "Manage Website" on the top nav bar.
- Select "Edit Web Site" on the left nav bar.
The Main page of the Web Site Editor shows you a checklist of tasks
to do or pages to visit and edit. The checklist can help guide you through
setting up your web site for the first time.
The customization process includes four easy steps: Edit, Preview, Publish and View. You may
also take advantage of Myers free training to help you get started. Classes include:
- Introduction for First Time Users. This class reviews the back office features.
- Streamline the Application Process reviews how to set up, find and
download online loan applications.
- Releasing the Power of Your Website shows you how to
set up and use the products within your website.
- Myers also offers marketing
and lead generation classes to help you promote your website.
Go to the Training tab on Myers Support
to view the more.
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You can upload the following file types to your Myes website:
-
txt, .pdf,
.htm/.html, .jpg, .tif, .gif;
- MS Office 2003 (Small Business Edition): .doc, .xls, .ppt, .pub;
- Media (movie and sound): .mpeg, .wmv, .avi, .mov, .wav, .mp3, .mid, .midi;
- And others: .aiff, .ram/.ra, .rmf.
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The Privacy Policy page is extremely useful for putting consumers at
ease when you're requesting confidential information from them. This information
may include their address, phone number, social security number and banking
information. Even though we make them aware that Myers sites are secure,
there still may be some reluctance to transmit this information over the
Internet. You can quickly address this with Myers customizable Privacy Policy
page.
Access the Page Editor via Web Editor in your back office:
- Under Pages & Navigation, select Edit Pages & Categories.
- Locate the Privacy Policy page.
- Select the Edit link associated with the Privacy Policy page.
- Select Save & Continue to reach the Page Editor.
- Edit the document.
- Select Save & Continue.
- Select Publish to make the changes live on your web site.
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Editing slide show transitions is quick and easy. You can do this directly
from the Web Editor in your back office:
- Log in to your back office.
- Select "Manage Website" on the top nav bar.
- Select "Edit Web Site" on the left nav bar.
- Select "Edit Slideshow" on the left nav bar.
- Follow the wizard: Select Listings | Select Sequence | Edit
Slide Text | Select Type. Select Type is where you can select the
type of transition: random, reel, fade and rotate.
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Live Chat is a feature available from within your Web Editor. The Live
Chat link is in the top-right corner of the screen. Live Chat will send
an instant message to our live Help Desk which is monitored during normal
business hours from 7 AM to 5 PM PST, Monday through Friday. After
hours, please email our Customer Service Department at cs@myers.com.
Help text is also available within the web siteeditor for specific features.
There may be a help button '?' on the screen in which you are working.
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If you receive a message stating that you are not authorized to view the
web page (your web statistics page*), do the following:
- Open Norton Internet Security (NIS) or Norton Personal Firewall (NPF).
- Do one of the following, depending on your software version:
- In NIS or NPF for 2003, Select:
- Options
- Internet Security
- Web Content
- In NIS or NPF for 2004 or newer:
- Double-click "Privacy Control"
- Select "Advanced"
- In the bottom of the Advanced window, select "Add Site."
- In the New Site/Domain box, enter "www.originatornetwork.com." Select
"OK." (The site name appears in the left frame of the Options window.)
- Select the name of the new site.
- On the Global Settings tab, under the Information about visited sites section, deselect "Use default settings."
- Select "Permit."
- Select "OK" (to close the Options window).
(*Norton Internet Security and Norton Personal Firewall pass information directly
from their software to our servers, not directly from your back office to
our servers. In order to view webstats your back office must pass information
directly to our servers.)
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To update your credit card information, just follow these easy steps:
- Log in to your back office.
- Select "My Account" in the upper-left corner.
- Select "Card Wallet" on the left nav bar.
- In this section you can: Enter credit card information. Edit existing information. Access "Recurring Autopay Fax form" to administer automatic payment option.
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Please note the Invoices and Payments feature in your back office account. With this feature, you can:
- Pay your invoices online
- Update your autopay information (if you are an autopay client)
- View your most recent autopay transactions
- View your general account statement
- Print invoices
Here's how to view your account information:
- Log in to your back office.
- Select "My Account" in the upper-left corner.
- Select "Invoices & Payments" on the left nav bar.
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You do have the option to be invoiced directly. There is an additional
$10/monthly autopay waiver fee that is added to your billing to do this.
For this option - please click
here.
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