On this page we explain how to order product and use our shopping cart. We also describe our payment methods and shipping costs.

How to Order

Payment Methods

US Domestic Shipping

International Shipping

We offer several ways to order our products:

1) Via the Internet. We use https secured processing for your protection. We also take the extra step to encrypt your credit card information on our server. See  our privacy policy for more information.

Each item for sale has two buttons to order with:

- this button adds the item to your shopping cart. When you add one to your shopping cart you will first be prompted to enter the products personalized information.
You may view your shopping cart, change the items placed there,  and purchase the contents by looking for the shopping cart icon and clicking on it. 




- this button will take you to the screen to enter any personalized information, and then proceed directly to the checkout process.

Shopping Basket Problems: If you are having problems with our shopping basket and ordering (shopping basket always empty), it may because of your Cookie settings on Internet Explorer or Netscape. We use cookies to provide a smooth and enjoyable shopping experience. You can try setting your privacy options in IE for example, to medium and then try to order a product again. To do this when in Internet Explorer, go to Tools, Internet options and click on privacy tab. Then simply change your setting to medium and hit apply. After you are done shopping you may change it back.

Support for customers that are blocking cookies completely:  See previous paragraph on shopping basket and ordering problems. We recommend changing your security settings, or in IE adding www.more4kids.com to accept cookies. However, if you don't wish to, we do support total cookie-less shopping, unfortunately, its a little more cumbersome. The default is you can only buy one product at a time. If we notice multiple product purchases from the same address we will go in and adjust the shipping after the fact and let you know so you are not paying full price for each product shipped. Orders must be on the same day and within the same hour or two. To utilize fully the shopping cart for multiple purchases, simply stay in our back end shopping system. To do this, on our main webpage (www.more4kids.com), click on the "store" link and when in our backend store use the navigation links on the side and at the top of the pages to find and order your products. In the shopping basket don't use the navigation links under the items, just use the links on the left hand side or at the top of the page.

2) Mail - Our online ordering system now supports payments via mail. Order as you normally would via the internet and just select "check" as the payment type. Once you receive your email order acknowledge, send a copy of your order form along with your check or money order to:

More4Kids Inc.
8711 Ellington Way
Chattanooga, TN. 37421

If paying by check or money order please make payable to More4Kids Inc.

*** Note, please include PHONE or EMAIL with all MAIL orders. If we have any questions we need the ability to contact you. If we are not able to contact you we may not be able to fulfill your order. Also please be aware that orders sent via Mail take longer to process. For 1st time customers we wait until the check has been cleared (an extra week or so).

3) Phone Orders - orders may be made by phone, however, we encourage using the Internet or mail/fax to help eliminate error. You can reach us at 423-490-0900. If we are not available leave the best time to contact you along with your time zone.

Payment Methods:

We accept Visa/MasterCard/Discover for Internet, mail/fax and phone orders.


For mail order we also accept personal checks and money orders. Personal checks must clear for first time customers before order is sent. Once a customer becomes established with us we will ship upon check arrival.

If you any questions about ordering, feel free to use our contact form or  call us at 423-490-0900 and we will be happy to answer any further questions you may have.

Shipping & Handling:

** Please make sure your contact information, especially your email address is correct. Due to the personalized nature of our products we may need to reach you to clarify information, and if we have a bad email address or a phone number it may delay processing and shipping **

** Normally it takes about a week to process your order (create and package). Please take that into account when selecting how you wish to have it shipped (below).  In calculating when it should arrive add shipment time on to the processing time. **

U.S.

Ground is usually shipped media mail, depending on the weight. This may take up to 9 business days after it is shipped and is the most economical way to ship. We have seen it take less time and we have also seen it take a little more time.

For ground shipping the first item is $2.00 and each additional item is $.50

Priority is shipped US Priority mail. It is $4.25 for the first item and $.50 for each additional item.

Note on U.S. Shipping
All our quotes for shipments are based on US Postal Service shipping estimates and are are Not Guaranteed by us.

During the non-holiday season (Jan to Oct), we will do our best to process (create and package) within 1 week of order placement. Please add a few extra days for our baby bibs and blankets as these are hand-stitched when we receive the order.  Actual shipment time will depend on the shipment method chosen at the time of the order and should be added to the processing time.

We utilize the U.S. Post office for our priority and standard mail. Priority mail is usually the fastest way to ship. The U.S. Post office quotes between 2 to 3 business days for priority mail. However, we have occasionally seen Priority Mail take longer. While we take great pride in our timely order processing, we cannot guarantee a specific arrival date since once it is shipped it is out of our hands.

During the holiday season (Nov through December), it takes about a week and a half to process orders, and shipping will depend on the Post Office. Actual shipment time will depend on the shipment method chosen at the time of the order and should be added to the processing time. All our orders are personalized by hand. It is highly recommended in December to use priority mail, and all orders should be placed by December 11th. We are planning our last day or shipment to be December 21st for orders placed on the 11th at the latest. Everything after that is on a first come first serve basis and will not be processed until after Dec 25th.

Tracking - All priority mail is tracked by us with no extra cost to the customer.

Canada

Global Priority is used for shipping to Canada. It is $8 for the first item and $1.00 for each additional item.

U.K/Europe/Australia

Global Priority is used for shipping. It is $10 for the first item and $1.00 for each additional item.

Note on International Shipping (outside U.S.)

All customs import, duties and taxes are the responsibility of the customer and is not included in the price of the item. More4Kids Inc will not refund or compensate in any way Duties, Import or Customs fees imposed by another country.

All payment must be in U.S. dollars. If our credit card processing does not recognize your credit card please contact us for special arrangements via Pay Pal. 

Other Shipping

If other shipping is required (next day, International), please contact us before ordering to make special arrangements.
 

Member of the Chattanooga Better Business Bureau